Business Generalist

3 weeks ago


Bengaluru, India SuperPe Full time

Job Description:

We are seeking a versatile and proactive individual to join our team as a Business Generalist. In this role, you will be responsible for a wide range of tasks encompassing operations handling, customer support, dispute resolution, and administrative activities. As a key member of our team, you will play a crucial role in ensuring smooth operations and exceptional customer satisfaction.


Key Responsibilities:

  • Provide excellent customer support through various channels, including phone, email, and live chat.
  • Proactively resolve customer disputes and escalations to ensure swift and satisfactory resolutions.
  • Assist in administrative tasks such as scheduling, data entry, and document management.
  • Collaborate with cross-functional teams to identify areas for process improvement and implement solutions.
  • Act as a liaison between different departments to streamline communication and operations.


Requirements:

  • Bachelor's degree in Business Administration, Management, or a related field.
  • 2+ years of experience in a similar role, preferably in a fast-paced environment.
  • Strong problem-solving skills and the ability to think on your feet.
  • Excellent communication and interpersonal skills.
  • High level of ownership and a proactive "let's do it" attitude.
  • Ability to multitask and prioritise tasks effectively.


To apply, please send your resume to 


  • SuperPe is an equal opportunity employer and welcomes candidates of all backgrounds to apply. We look forward to hearing from you



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