
PLM Support Engineer
3 weeks ago
GF_IT-E406
PLM Support Engineer - Full Time - Pune, India
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
Sulzer is looking for a PLM Support Engineer for Siemens Teamcenter to join our global Engineering Applications team. Your primary role will be to manage Incidents and Service Requests (L2, L3).
We are looking for a PLM Support Engineer to join our GF_IT team in India .
Your main tasks and responsibilities:
- Teamcenter PLM and CAD applications support (L2, L3): Incidents and Service Requests using Service Now portal based on ITIL process.
- User access management: create and maintain accounts in Teamcenter PLM.
- Projects: Support PLM and CAD implementation projects in testing and validation activities on new software implementations, upgrades, enhancements and bug fixes.
- Problems management: Resolve incidents and drive root cause analysis and problem management to permanently resolve issues.
- Seize opportunities: Identify critical issues and take responsibility for successful resolution of issues.
To succeed in this role, you will need:
- Bachelors in Computer Science/Information Systems/ Information Technology with 2-4 years of total work experience.
- Good knowledge of Teamcenter basic modules, RAC, AWC, T4S, dispatcher.
- Certification in ITIL. Azure DevOps is a plus.
- Pro-active, accountable and solution-oriented attitude, Team oriented, with ability to act independently & good Communication skills.
Our office is located in Kharadi, Pune
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
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