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Key Account Manager

2 months ago

Mumbai, India Freecharge Full time

Designation : Key Account Manager


Location: Mumbai


Experience: 5-7 years


Role & Responsibilities


  • Map the market for opportunity for the required PG and Consumer Finance products
  • Sourcing new partnerships for the company and farming those accounts for enhanced business
  • Identification of the target audience/merchants within different business segments in the online space as per the agreed approach. Focus on acquisition of Large Brands
  • Identification of the Spocs within the target merchants/partners to establish connect and discuss further
  • Pitch and discuss the product proposition with the merchants
  • Negotiate contracts and close agreements to maximize revenue for the company
  • Serve as the lead point of contact for all merchant/partner account management matters
  • Work with internal product, process, marketing and tech teams to establish business synergies and seamless experience for our partners
  • Understand market dynamics and the fintech environment, competition landscape and stay abreast of the latest changes happening in the industry to enable a high value service delivery
  • Build and maintain strong, long-lasting client relationships
  • Be the customer champion internally and bring in market intelligence to improve products and processes to enable best in industry propositions and practices
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • End – End ownership of the accounts managed
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas


Requirements


  • Proven work experience in Corporate Sales, Partnerships & Alliances, Merchant Acquiring roles
  • Should be well connected in the online/e – commerce space, corporates that operate in an online environment
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Demonstrable past performance of client acquisition and business farming experience
  • Understanding how technology can work as an enabler for business
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Understanding of commercial negotiations and legal frameworks, and ability to navigate successfully through different legs of partners acquisition and business farming
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal, written communication skills and ability to work fluently with MS - Office
  • Experience in PG/Lending based FinTech’s, Banks, NBFCs, Digital Space would be desirable