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Dhani - IT Support Engineer - Linux OS
2 weeks ago
Overview :
The IT Support Specialist is responsible for managing and maintaining network storage solutions using Synology NAS products, managing servers, and administering Linux-based systems to ensure
system efficiency, reliability, and security.
Key Responsibilities :
1. Synology NAS Management :
- Install, configure, and maintain Synology NAS hardware and DiskStation Manager (DSM) software.
- Perform regular backups, ensure data redundancy, and restore data as needed.
- Troubleshoot and resolve issues related to Synology NAS systems.
- Monitor and update Synology NAS systems to ensure data protection.
2. Server Administration :
- Set up, maintain, and administer physical and virtual servers.
- Perform system updates and server migrations.
- Monitor server performance and optimize resources.
- Provide support for server-related problems.
3. Linux System Administration :
- Install, configure, and maintain various Linux distributions on servers and desktop environments.
- Manage user accounts and permissions.
- Script automation tasks to streamline administrative processes.
- Troubleshoot hardware and software issues on Linux platforms.
4. Documentation and Reporting :
- Maintain detailed documentation for system configurations, processes, and service records.
- Prepare reports on incidents, infrastructure status, and system upgrades.
- Develop best practices and system maintenance guidelines.
Qualifications :
- Proven experience with Synology NAS, server management, and Linux administration.
- Excellent problem-solving skills and ability to provide hands-on support.
- Relevant certifications (e.g., CompTIA Linux+, etc.) are preferred.
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