Client Partner

3 days ago

bangalore, India Paradise Placement Consultancy Full time

Job Description:

Account & Business Management/Growth Leads the strategic role in terms of marketing and media expertise to the teams and clients.A leadership role across multiple client account teams and ability to identify/implement growth opportunities within client sets

Build and maintain senior client relationships, stewarding the client relationship

Mentor and support Account Directors with managing account health, including resolving client issues and handling challenging client conversations where appropriate Responsible for the growth of the client accounts within the agency with the support of individual team leads Foster strong account direction within the team, implementing clear account management, process and quality of implementation. Demonstrate accountability for Account Directors and Account Managers’ client engagement Dynamic presence in presentations and other forms of client communication. Up to date with industry developments and emerging trends Prominent role in the local industry and promote the agency’s credentials externally Finance & Profitability Responsibility for the P&L of the account teams, supporting the Managing Director with office-wide forecasting and financial management.Deep understanding off account profitability, scoping and staffingWorking with the Account Directors to present final SOW documents to the Managing Director and senior managements for approvals. Responsible for checking all scopes written, and calculating costs/staffing plan.Responsible for managing profitability within their account teams, and supporting the Account Directors with scope reduction/managing workloads where requiredResponsible for forecasting for their account groups, mentoring the Account Directors / Account Managers where appropriateAbility to recommend client fee structures for new business and client project work, maintaining profitability and client health Marketing & Media Campaigns Support the Managing Director in managing the daily operations and functional teams.Leads the operational excellence role with the account & functional teamsChampion the strategic planning process for the office. Work with all account teams to ensure that a consistent strategic approach is utilized for service and efficiency excellenceSupport and mentor the ADs and AMs in strategic marketing & media campaign recommendationsLead strategically with AD to recommend research, competitor analysis and other insights to strategically impact the client business and grow their accountsLead strategically with AD to translates marketing goals and brand positioning into viable media communication strategies and ideas.Offers a fresh perspective and innovation to the account and functional teamsSupport the AD to resolve issues and negotiate make goods where appropriateHave a good understanding of all media channels, including traditional, biddable, social, search, programmatic, etc …B2B for instance

Key Qualifications

Minimum 16 years+ marketing & media experience, with at least 5 years focused online & digitalExceptional leadership skills & management experience, demonstrated through staff development and implementation of exemplary processesStrategic leadership & expertise experience in media, demonstrated through experience of leading B2C, B2B and Ecomm clients’ strategies and pitchesPossess and demonstrate current and deep knowledge of India digital marketing trends, strategy, ad-tech & mar-tech, within a marketing advertising environment, and preferable certain level of understanding of global digital marketing landscape.Ability to articulate and educate Clients and team members on digital strategy, trends and challenges.Demonstrate sharp strategic thinking and effective problem-solving skills, and process-driven skillsLeadership of department/agency initiatives, and product recommendationsExcellent track record of maintaining multiple client engagements at once and growing client businessBuild trusting, collaborative relationships with clients of senior levelsStay on top of business and client concerns to head off issuesCapable of serving as a DWA ambassador and demonstrating grace in challenging internal/external scenariosStrong commercial acumen. Lead client scoping, staffing and profitability across multiple account teamsExcellent track record of driving client growth, and diversification into multiple products and servicesExcellent client scorecardStrong experience in support & leading new business

Key Skills :

Media Buying Client Servicing Client Partner

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