![Hopcharge](https://media.trabajo.org/img/noimg.jpg)
▷ (26/06/2024) Customer Service Representative
4 days ago
Company Description
Hopcharge is a company based in Gurugram that aims to build a better, sustainable, and alternate energy and mobility future for the world by providing the world's first Grid-Free Energy subscription for electric vehicles. We are dedicated to helping build the EV ecosystem and making sustainable energy accessible to all.
Job Title:- Customer Service Representative
Experience:- 2-5 years
Location:- Manesar, Haryana
Key Skills:- Renewals B2C, Retention, Tele- sales
Role Description
This is a full-time on-site role for a Customer Service Representative. As customer Care Representative, you will be responsible for ensuring customer satisfaction and retention. Your day-to-day tasks will include providing excellent customer support, managing customer accounts, and utilizing your analytical skills to identify and address customer needs.
1) Should have zeal for renewals/sales.
2) Good communication skills.
3) Sales skills are a must.
Qualifications
- Customer Satisfaction, Customer Retention, and Customer Support skills- Analytical skills- Excellent communication and interpersonal skills- Ability to work effectively in a team- Good problem-solving and decision-making abilities- Experience in the energy or mobility industry is a plus- Bachelor's degree in Business, Management, or a related field.
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