Customer Service Team Lead

About the job: The Customer Support Team Leader is responsible for leading a team of customer support representatives to deliver excellent customer service and achieve customer satisfaction goals. This role involves managing and coaching team members, monitoring performance, and ensuring efficient resolution of customer inquiries and issues.Key...

Position: Customer Support Team LeadLocation: Mumbai (Lower Parel)Roles and Responsibilities:• Lead and inspire a team of customer experience associates to deliver exceptional serviceand satisfaction across all communication channels.• Provide guidance and support to team members, ensuring they adhere to companypolicies and procedures, including privacy...

Job DescriptionManages the functioning and day-to-day activities of groups.Establish precise targets and key performance indicators for the team.Assign objectives and duties to others and guarantee that they accomplish their goals on a daily, weekly, and monthly basis.It should be good in attrition & shrinkage.Conduct performance reviews on a regular basis....

Profile Insurance OperationsExperience 5-8 yrsLocation MumbaiJD: Own and manage various offshore Customer Journeys & new Transitions As part of the team, the individual will manage end to end journey for offshore team The Lead will own the day to day operations for this team and closely work with the OnshoreJourney lead and offshore Head Strong and proven...

ID:  75521 We Elevate... You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in...

ID:  75122 We Elevate... You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in...

ID:  75526 We Elevate... You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in...

The role of Team Lead at Sikich is an exciting opportunity for a leader to drive the build out and management of the NetSuite team in Sikich India. With a focus on new implementations and ongoing enhancements, the ideal candidate will harness his/her expertise to drive innovation and excellence. This position is not just about managing a team; it‘s about...

Job DescriptionAre you looking to advance your career by moving into a Customer Support Team Leader role? If so read on!Our client is a British technology company and is on a mission to protect and save lives by making innovative home safety products which are simple and accessible. They aim to revolutionize the way business is conducted in its chosen...

Job Requirements Job Title: Post Sales Customer HandlingCompany Name: Team TaurusLocation: New DelhiSalary: Not DisclosedQualification: Not specifiedJob Description:Team Taurus is seeking an experienced Executive for Post Sales Customer Handling in Kolkata. If you have 2-6 years of relevant experience and possess exceptional customer service skills, this is...

About the Customer Company is an Indian multinational information technology (IT) services and consulting company headquartered in Mumbai. About the Role Designation : Pre-Sales lead Work Location: Delhi, Kolkata, Mumbai, Work Experience: 5-8 Years of experience Role descriptions / Expectations from the Role Creating offering related documents like...

New Client Acquisition- Lead Generation- Meeting up various CHRO's and TA leads and presenting R2R's value preposition- Sales Strategies- Doing background check of companies to identify company culture and trends- Getting exclusive mandates from clients- Attending various HR meetsClient Management- Managing existing set of clients- Developing rappo with...

New Client Acquisition Lead Generation Meeting up various CHRO's and TA leads and presenting R2R's value preposition Sales Strategies Doing background check of companies to identify company culture and trends Getting exclusive mandates from clients Attending various HR meetsClient Management Managing existing set of clients Developing rappo with various HR's...

Location: Delhi **Salary**: INR 480,000 to INR 540,000 Per year Experience: 1 to 4 years **Skills Required**: Client Interaction, Customer Service, Data Quality, Lead Generation **Skills needed-** Customer interaction, Sales, achieving target, generating business, profile enhancement, SLA Management, Team audit, Coaching, training, and...

We are looking for a Customer Service Executive in Subhash nagar, delhi. Experience - 1+ year Salary - Upto 20k in hand plus incentives. Job Description - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...

We are looking for a Customer Service Executive in Subhash Nagar, Delhi. Profile - CSE Experience - 1+ year Salary - Upto 20k in hand plus incentive Job Description - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...

Should be able to connect with decision makers of the other corporate companies and should generateleads. Capable of handling outbound Inbound calls and explain the product Candidate should have good communication skills. Candidate should be able to resolve customer complaints via phone email mail or social media Should Use telephones to reach out...

Should be able to connect with decision makers of the other corporate companies and should generateleads. Capable of handling outbound Inbound calls and explain the product Candidate should have good communication skills. Candidate should be able to resolve customer complaints via phone email mail or social media Should Use telephones to reach out to...