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Sales Engineer

4 months ago

Ludhiana, India Saint-Gobain Full time
Key Responsibilities/ Accountabilities:➢ Achieve sales target• Achieve sales target in the assigned territory➢ Business Development• Identify new opportunities for conversion• Convert the identified business opportunities• Conduct trials – for all established products approved by Product management, report the status of the trial and close the loop for the same➢ Dealer/Customer Management• Be involved in customer initiatives & technical engagement (for selected accounts)• Manage complaints:o Understand the root cause of the problem & make a detailed investigation report in the complaint module.o Closure of the complaint in all respectso Implement/ Suggest corrective actions to avoid recurrence.• Train the Dealers & DSE’s – On the job training• Train customers• Co-ordinate for collection of statutory forms• Maintain relations at all levels at customer’s place➢ Market Intelligence• Gather information from market on:o Competition activity o Market Mappingo Gather Competition price information & reporting➢ Management of Receivables• Ensure Collections as per the credit policy• Maintain the quality of receivables➢ Reporting – Monthly, Visit• Manage various sales reports through Customer Interface Management (CIM)➢ Compliance• Comply with competition laws• Comply with SG India Code of conduct• Implement Environment, Health and Safety (EHS) guidelines• Comply with Statutory regulations.

Qualifications● B.E/B.Tech in Mechanical Engineering● 3 to 5 years of experience in Front Line Sales of Industrial Consumables like cutting tools, cutting fluids and welding electrodes.● Strong convincing skills and have experience in industrial sales.● Experience in Dealer/Customer/Channel Management Skills● Strong communication and interpersonal skills