Senior Process Associate

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Senior Process Associate - AML/KYCIn this role, the shortlisted candidate will be reviewing the documentation for new customer/entity in line with defined process and procedure. Summarize findings, facts and information in a narrative report, highlighting actions and recommendation for next steps. Perform Enhanced Due diligence for high risk customer / entity. In this position candidate will analyze entity structure, conduct bank account verification, beneficiary verification, perform RDC screening, assign risk rating and perform due diligence based on the risk rating procedures.Tenure- 6 MonthResponsibilities:• Review of documentation for entities such as corporation, charities, individuals as per policy / jurisdiction for all KYC / CDD documentation and raising request for information/document required as per the procedure• Conduct due diligence and highlight procedural requirements if there is any defect• Review helpful ownership (BO) and key controller according policy and screen for sanctions and adverse media• Complete review in a timely and efficient manner• Make recommendation on process improvements to increase efficiency and accuracy• Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process• Interpret evidence from multiple tools and systems to resolve legitimacy of customer behavior across multiple products• Assist with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement• Tackle routine problems, largely through precedent and referral to general guidelinesQualificationsMinimum qualifications• University graduate• Experience should be in back office work, compliance, investigation, AML/KYC, audit review and/or account review• Microsoft Office, internet, and digital literacy• Excellent communication and comprehension• Critical thinkingPreferred qualifications• Experience in AML and KYC in the customer due diligence, enhanced due diligence and Know your Customer space for Fintech/e-commerce• AML investigatory experience and analytical skills• Periodical review of KYC records as to completeness, including verifying that due diligence has been performed• Client on boarding checks, verifying external regulatory and registry websites for their legal active status.• Understanding of different entity types and ownership structure including but no limited to – Charities, PIV, SPV, Banks & Financial Institute, Private and Public companies (listed / non listed) and CIS• Ability to conduct detailed investigation in Adverse / Negative Media and Transaction Surveillance / Monitoring• Ability to independently research, analyze, and recommend solutions to close open items and discrepancies• Knowledge of AML/KYC controls including front-end systems, applications, data sources, and back end controls• Experience in sanction screening, Know Your Customer (KYC), document verification (IDs, bank details, company registries)• Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment• Excellent understanding of AML/KYC terminology• Should have experienced in using Actimize, RDC, Fortent, Norkom, Lexis Nexis, Bridger XG, SIEBEL and Dow Jones etc• Good experience in MS-Office applications like Excel, Word, Power point, Outlook etc.Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.