Customer Support Specialist/Sales

3 weeks ago

Pacific Remote Islands Marine National Monument, India Big Drops Marketing Group Full time

Company Description:

Big Drops Marketing Group is a leading performance Ad network with offices in the UAE, India, and the U.S. We specialize in promoting a wide range of offers across multiple channels, with a primary focus on email marketing. Our mission is to deliver high-quality traffic and measurable results for our clients, driving customer engagement and conversions through targeted campaigns.

Our expertise extends beyond email marketing into display advertising, social media, and native ads, allowing us to provide comprehensive digital marketing solutions.

Currently we are looking for Customer Support/Marketing Executive who is responsible for building and maintaining strong relationships with Publishers, identifying new business opportunities, and ensuring the success of their campaigns. This role requires a combination of Marketing Management skills and client management expertise to drive growth and ensure that Publisher receive the best possible results from their campaigns.

Experience: 1-7 Years

Location: Remote

Key Responsibilities:

  • Build and maintain strong relationships with Publishers
  • Maintain and nurture relationships with existing Affiliate manager, ensuring their satisfaction and long-term success.
  • Assist in the onboarding process of new Publisher, ensuring a smooth integration into the company's network
  • Identify and develop new business opportunities through networking, referrals, corporate partnerships, hospitals, and senior citizen communities.
  • Manage end-to end cycle from led generation to closing
  • Collaborate with Publisher, to understand their goals and tailor campaigns that meet their objectives.
  • Assist in the onboarding process of new Publisher, ensuring a smooth integration into the company's network.

Qualifications & Experience:

  • MBA in Marketing is preferable or bachelors degree with proven track experience
  • 1-7 years of experience customer support and in sales is preferred
  • Proven ability to build and manage client relationships.
  • Excellent communication, presentation, and negotiation skills.
  • Self-motivated, target-driven, and able to work independently

Interested candidate can send resume at

Job Types: Full-time, Permanent

Pay: ₹20, ₹40,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Work from home

Application Question(s):

  • How much experience you have in customer Support?
  • Do you have any experience in sales?
  • What's your current CTC?
  • What's your excepted CTC?

Work Location: Remote

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