Salesforce Administrator

4 days ago


bangalore, India Curriculum Associates Full time

Summary:


We are seeking a skilled Salesforce Administrator with a strong focus on integrated systems and Agile team experience to join our dynamic team. The ideal candidate will have hands-on experience in configuring, customizing, and maintaining Salesforce solutions, along with proficiency in integrating Salesforce with other systems. This role involves collaborating with cross-functional teams to gather requirements, design solutions, and support Agile delivery methodologies.


Essential duties/responsibilities:

  • Configure, customize, and maintain Salesforce solutions to meet business requirements, including custom objects, fields, workflows, and validation rules.
  • Integrate Salesforce with other systems, such as ERP, marketing automation, and customer service platforms, using integration tools and APIs.
  • Collaborate with stakeholders to gather and prioritize business requirements for Salesforce projects, ensuring alignment with organizational goals and objectives.
  • Troubleshoot and resolve technical issues related to Salesforce configuration, data integrity, and integration with other systems.
  • Facilitate Agile ceremonies, including sprint planning, backlog grooming, and sprint reviews, to support Agile delivery methodologies.
  • Work with business analysts and scrum team members to conduct user acceptance testing (UAT) and provide user training to ensure successful adoption of Salesforce solutions.
  • Continuously seek opportunities to improve Agile processes and practices within the team and contribute to the overall success of Agile transformation.
  • Stay informed about Salesforce platform updates, best practices, and emerging technologies to drive continuous improvement and innovation.


Required Job Skills and Abilities:


  • Minimum of 7 years of experience working as a Salesforce Administrator, with a focus on integrated systems and Agile team environments.
  • Proficiency in configuring and customizing Salesforce solutions, including custom objects, fields, workflows, and validation rules.
  • Experience integrating Salesforce with other systems using integration tools and APIs.
  • Strong understanding of Agile methodologies and experience working in Agile teams.
  • Excellent communication, collaboration, and problem-solving skills.
  • Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment.


Required Education and Experience:


  • Bachelor's degree in Computer Science, or related field.
  • Salesforce Administrator certification is required.



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