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Director Program Management Office

2 months ago


Mumbai, India Tech Consulting Full time

** URGENT - must be able to start immediately onsite **

Job Title : Director of Project Management Office (PMO)

Level : Sr‐Level

Reporting to : Chief Operations Officer (COO)



Location : Mumbai, India (On-site)

Main Purpose of the Job : The Project Management Office (PMO) ensures that FE, SME training, and projects are executed effectively and efficiently, assuring delivery on time and within budget. The PMO is responsible for developing and maintaining high standards to represent the brand to the team members by establishing best-in-class project management methodologies, standards, and tools. This individual communicates to the Leadership Team on all projects within the program portfolio.

Job Overview : The Director of PMO oversees the project management process including governance, team leadership, tracking and monitoring, prioritization, communication. The PMO Director should have a proven track record of successful project delivery, an ability to improve project management practices and substantial team leadership experience with a focus on team development.


Duties/Responsibilities :Governance :

  • Establish the PMO role and create a Center of Excellence in alignment with Project Management , quality standards and company requirements.
  • Seek implementation efficiencies to meet or exceed the financial expectations established at project initiation.
  • Develop, implement, and govern program management processes, tools, templates, policies and metrics.
  • Monitor compliance with project policies and standards.



Team Leadership :

  • Mentor SMEs, FEs , CDMs etc. and share knowledge of best practices.
  • Establish the PMO organization structure, hire and manage project staffing requirements in line with project objectives.
  • Coordinate project deliverables with Project Managers, Leadership teams.
  • Set annual performance targets for direct reports and conduct performance reviews.
  • Oversee SMEs, CDMs and FEs for the delivery of projects/programs on time, within scope and on budget.


Tracking and Monitoring :

  • Track and provide project status and audit reports.
  • Manage the risk, issue and change resolution process, and work with other leaders to take corrective action as needed.


Prioritization :

Interface with executives to define project priorities, implementation opportunities, challenges and communicate project risks and opportunities.


Key Qualifications :

  • Master’s degree in Business Administration, or related field required.
  • A minimum of 10 years of project management experience preferred.
  • PMP highly desired.
  • Expert‐level knowledge of project and change management, methodologies, techniques, processes.
  • Knowledge of resource management tools.
  • Ability to influence without authority.
  • Flexible, adaptable and resourceful when managing changing timelines and multiple deliverables.
  • Demonstrated leadership ability to establish and manage a high‐performance team.