Hiring For OTC

4 days ago

Chennai, Tamil Nadu, India HCLTech Full time

Excellent Opportunity with HCLTech for OTC - Collections, Cash Apps, Order management - Chennai - Walk-in Drive on 31 Jul at Navalur.

Hiring for Analyst

Skill: OTC - Collections, Cash Apps, Order management with minimum 2 year of relevant experience.

Date : 31 July (Thursday )

Time : 10:00am to 2:30pm

Contact Person: Jefferson

Venue: ETA 3- HCL Navalur Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, .

Experience: 2 Years to 5 Years (Relevant Experience is mandatory)

Responsibilities:

Order Entries:

The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line as per policy. Working with other teams, management, and country teams as well as directly with Customers/Partners.

  • Achievement of Weekly/Monthly/Quarterly targets and SLA
  • Regular communication to team Leader
  • Been driven and motivated to achieve targets set.
  • Robust escalation process.
  • Resilient under pressure and ability to quickly adapt to unforeseen work demands.

Cash Application:

Cash Apps covers all aspects of the role along with mentoring and supervising activities:

  • Achievement of monthly/quarterly targets and SLA
  • Regular communication to Team Leader
  • Robust escalation process.
  • Controls compliancy
  • Training and ongoing assessment of team members
  • Identification of process improvement areas using appropriate project methodology (from process identification to DTP sign off)

Collections:

The role of Cash Collector covers all aspects of collections activity including :

  • Cash Collection

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