Human Resources Operations Specialist
2 weeks ago
As the HR Operations Specialist, you will play a crucial role in overseeing various aspects of human resources management with a primary focus on payroll, administration, performance management, compliance, and other operational functions. You will be responsible for ensuring smooth and efficient HR operations while adhering to company policies, legal regulations, and industry best practices.
Responsibilities:
1. Payroll Management:
- Supervise the payroll process to ensure accurate and timely payments to employees.- Collaborate with finance and accounting teams to reconcile payroll data and resolve discrepancies.- Stay updated on tax regulations and compliance requirements related to payroll processing.
1. Administration:
- Oversee general HR administrative tasks such as employee record-keeping, documentation, and filing.- Manage employee onboarding and offboarding processes, including orientation sessions and exit interviews.- Coordinate with facilities management for office maintenance and infrastructure needs./
1. Performance Management:
- Implement and administer performance appraisal systems to evaluate employee performance and facilitate career development.- Provide guidance to managers on performance feedback, goal-setting, and performance improvement plans.- Analyze performance data to identify trends and areas for improvement.
1. Compliance:
- Ensure compliance with labor PF, Gratuity laws, regulations, and company policies in all HR operations.- Stay informed about changes in employment laws and regulations and update HR policies and procedures accordingly.- Conduct regular audits to assess compliance levels and address any issues or gaps.
1. Employee Relations:
- Serve as a point of contact for employee inquiries, grievances, and conflict resolution.- Foster a positive work environment by promoting open communication and employee engagement initiatives.- Handle sensitive HR issues with confidentiality and professionalism.
1. HR Metrics and Reporting:
- Develop and maintain HR metrics and reports to track key performance indicators (KPIs) and HR operational efficiency.- Provide regular reports and analysis to senior management to support decision-making and strategic planning.
1. HR Systems and Technology:
- Oversee the implementation and maintenance of HRIS (Human Resources Information System) and other HR-related software.- Ensure data accuracy and integrity within HR systems and databases.- Provide training and support to HR staff and end-users on HR systems and technology tools.
Qualifications:
- Bachelor’s degree + MBA / PGD in Human Resources, Business Administration, or related field.- Proven experience (15+ years) in HR operations management roles, with a focus on payroll, administration, performance management, and compliance.- Strong knowledge of HR best practices, employment laws, and regulatory requirements.- Excellent analytical and problem-solving skills, with the ability to interpret HR metrics and data.- Proficiency in HR related software applications.- Exceptional communication and interpersonal skills, with the ability to interact effectively with employees at all levels.- Strong organizational and multitasking abilities, with a keen attention to detail.- Demonstrated leadership skills and the ability to work both independently and collaboratively in a fast-paced environment.
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