Associate Director

3 weeks ago

Gurugram, India Mercer Full time

Mercer India is seeking candidates for the following position based in the Gurgaon office


Associate Director– Vendor Management

Location - Gurgaon


What can you expect?

The Associate Director - Vendor Management, is a member of Mercer’s Vendor Management organization and will have the responsibility for performing governance related activities in support of Mercer’s vendor management framework. Key responsibilities include analyzing vendor related risks and, through collaboration with internal and external stakeholders, manage and report on them through resolution. Additionally, this individual will perform reviews of vendor operating controls and assess vendor compliance with contractual commitments.


This role specifically requires an expert understanding of third-party contracting and risk management.


We will count on you for:


  • Assist in the ongoing maturity and enforcement of Vendor Management’s governance model.
  • Ensure all vendor onboarding activity complies with the company's policies and procedures, educating Business Partners when necessary.
  • Ensure compliance with the Vendor Management program throughout the vendor life cycle, collaborating with Business Partners to provide guidance and support.
  • Assess various third-party related risks and the presence or absence of controls to appropriately report, monitor and mitigate in collaboration with various stakeholders.
  • Negotiates new and existing vendor contracts for favourable pricing and terms, working with Business Partners, Legal, Information Security, Compliance, and others to execute contracts.
  • Monitor contractual agreements, collaborating with Business Partners, to assure strategic opportunities are leveraged.
  • Maintain an accurate and up-to-date repository of all contracts and vendor details as the department expands into new regions and lines of business.
  • Communicate guidelines and deadlines clearly between internal partners and external resources.
  • Provide stakeholders with actionable insights based on data analysis.
  • Manage tight deadlines and prioritize workload effectively in a fast-paced environment.
  • Participate in team discussions to propose process improvement ideas.


Note: Applicants will need to work during standard working hours in the United States.


What you need to have:


  • Undergraduate Degree
  • 10+ years of progressive experience in vendor management and/or contracting with vendors for a global organization
  • Experience of working with clients/stakeholders across different geographies
  • Experience managing multiple projects at one time, including the ability to plan, assign tasks, and evaluate and report on progress toward objectives
  • Must be confident in making and enforcing risk-based decisions
  • Proven self-starter with ability to work independently and coordinate with remote teams
  • Must have excellent ability to effectively communicate verbally and in writing at all levels
  • Critical thinker with a solution driven mind-set
  • The ability to lead and manage projects through the full project lifecycle
  • Excellent attention to details
  • Strong organizational skills and the ability to meet tight deadlines for deliverables
  • Excellent interpersonal skills and demonstrated ability to work effectively in a team environment


What makes you stand out?


  • Formal Project Management experience preferred
  • Experience with vendor management and/or contract management software required
  • Experience with OneTrust Third Party Risk Management module preferred
  • High degree of discretion and independent judgment with an in depth understanding of controls and audit techniques
  • Ability to provide compelling and sound explanations of audit findings to aid in mutual agreement of audit conclusions
  • Knowledge of Information Security Standards, Generally Accepted Privacy Practices, Generally Acceptable Audit Standards a plus
  • Must possess strong computer skills to utilize Microsoft Tools: Word, Excel, Outlook, SharePoint, and Teams


Why join our team:


  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.


Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh , Guy Carpenter and Oliver Wyman , Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com . Follow Mercer on LinkedIn and X .


Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X .


Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.


Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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