Lead - Training & Knowledge Management (Sales & CS)

1 month ago


new delhi, India Ather Energy Full time
You’ll be our: Lead - Training & Knowledge Management (Sales & CS)
You’ll be based at : New Delhi - Zonal Office
You’ll be aligned with : Head - Talent Development
You’ll be joining our : Talent Development team
What you’ll do at Ather
Responsible for managing end-to-end training and knowledge management for sales and customer service at RP and in-house team.
Identify and assess the training needs of the departments through analysis, career paths and consultation with stakeholders.
Develop individualized and group training programs that address specific business needs.
Develop training manuals that target tangible results.
Implement effective and purposeful training methods.
Effectively manage the training budget.
Evaluate performance to ensure that training is meeting business needs and improving performance.
Assess employees’ skills, performance and productivity to identify areas of improvement.
Drive brand values and philosophy through all training and development activities.
Effectively communicate with team members, trainers and management.
Select and manage resources, including working with internal employees and training vendors to develop and deliver training.
Manage technologies and technical personnel required to develop, manage and deliver training.
Keep abreast of training trends, developments and best practices.
Support and lead the team and work on individual development programs for the team.
Here’s what we’re looking for
Training domain experience for at least 6-8 years.
People manager for at least 5 years.
Stakeholder management.
Superb track record in developing and executing successful training programs.
Critical thinker with innovative problem-solving skills.
Familiar with traditional and modern training processes.
Meticulous attention to detail.
Expert in planning and execution of training deliverables.
Out-of-the-box thinking for training solutions for a wide network.
What you bring to Ather
Graduate with a minimum of 10 years of experience with at least a minimum of 6 years in the training field.
2 years of managerial experience.
Auto industry experience would be an added advantage.
Should be a Training Manager for at least 6 years.
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