Service Desk Analyst

Job Title: Service Desk Analyst Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore Mode of interview: Virtual/Walk-In Shift: rotational 24x7 Description: The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting...

OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

Job Summary :The Service Desk Operations Analyst (remote, outsourced) is responsible for first line troubleshooting of technical issues, resolving computer and network problems, and providing support for the company's employees. This role will triage requests created in the service request system and ensure they are correctly routed to the proper team with...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients. Key...

Service Desk Analyst New YorkNY 12Months Job Description: TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III)....

Role: System Analyst Location: Bangalore Schedule: 12-9 PM Working Model: Hybrid Intro: We are currently seeking a talented individual to join us in the role of System Analyst for NavOne/Business Central. In this crucial position, you will take charge of managing service desk tickets, addressing bugs, and resolving performance issues to ensure...

Job Description                                             Help Desk Analyst - Norfolk, VA (Onsite) Description     The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel...

About Us: Osmoflo leads the industry in desalination, water purification, and wastewater treatment. Our dedication to innovation and sustainability drives us to deliver top-tier solutions to meet the evolving needs of our clients. Position Overview: We are seeking an experienced IT Service Desk Officer to work autonomously to provide support to our dynamic...

08th May, 2024 About the Job: To schedule and coordinate engineering resource, following defined operating procedures and within agreed contractual service levels. To provide support to engineering resources throughout the Work Order lifecycle. What will you do? Receive, triage, and process each customer Work Order and, following known and...

Associate, Technology Service Desk/On-Site Support Analyst II ServiceNow Administrator role Bring your ideas. Make history.  BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in...

Job Description We are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills,...

Job Description This is a remote position. Philippine-based Filipino Applicants Only. SHIFT TIMES: 4am to 1pm Philippine time, Monday to Friday OR 6am to 3pm Philippine time, Monday to Friday With a rotational days off As a L1 Service Desk Engineer (SDE) you’re required to act as a central point of contact within the Managed...

Are you passionate about ensuring business success? Do you relish the opportunity to take ownership and make an impact? Join our Finance-Deal Desk Team! The Deal Desk is a cross-functional team responsible for providing pricing, product and deal structure guidance to sales. We maximize the value of the products sold while maximizing the...

Process Associate – Workplace Services Service Desk Location: Hyderabad Experience: Freshers Qualification: Very Good Communication with PC Software and Hardware knowledge Candidate with experience in PC software and hardware support in a corporate environment responsible for administration and troubleshooting of Microsoft Operating Systems viz....

Job Description Objective:The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break/fix calls, emails, and onsite end-user support requests. Additionally, they will prepare...

Job Description Per importante azienda vicentina operante nel settore della consulenza su infrastrutture ICT ricerchiamo un Service Desk Manager (Responsabile HD) che avrà la responsabilità della gestione del servizio di HD dell'azienda stessa.In modo particolare si occuperà di:Gestione servizi clienti (helpdesk, monitoraggio, reporting, manutenzioni...

Job Summary **Experience**: 1-6 years **Location**: Bangalore Shift - US shifts **Notice period**: Immediate - 15 days Position Overview EXCELLENT COMMUNICATION IS MANDATORY RRT Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the...

**Purpose** **Key Responsibilities** - Ability to analyse incoming incidents, service requests and provide support. Close the issues with appropriate methods, in line with predefined processes. - Take ownership manage the all related incidents to closure; involving other teams and support as required. - Actively manage the open incidents in the Service Desk...

Company DescriptionFlexi CTO is an upcoming product of Flexi Analyst.Flexi CTO will be a place for helping startups and enterprise to get Vetted CTO : Contract Role DescriptionThe Chief Technology Officer is responsible to define, planning, execute, maintain and own the overall IT landscape including various services in technology, software application...

Company Description Flexi CTO is an upcoming product of Flexi Analyst. Flexi CTO will be a place for helping startups and enterprise to get Vetted CTO : Contract Role Description The Chief Technology Officer is responsible to define, planning, execute, maintain and own the overall IT landscape including various services in technology, software application...