Customer Relationship Executive

3 days ago


Jaipur, India WORKFORCE WOVEN Full time

Key Responsibilities:

  1. Proforma Invoice Management

  2. Order Booking Form Updates

  3. Document Management

  4. Customer Database Maintenance

  5. Customer Complaint & Grievance Resolution

  6. Handle customer calls, emails, and queries professionally

Skills and Qualifications:

  • Educational Qualification: Bachelors degree
  • Experience: 2 to 5 years Proven experience in a CRM or customer service-related role
  • Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Communication Skills: Excellent written and verbal communication skills to interact with clients and internal teams.
  • Problem-Solving Abilities: Ability to quickly resolve customer complaints and operational challenges with a solution-oriented approach.

Job Types: Full-time, Permanent

Pay: ₹230, ₹300,000.00 per year

Ability to commute/relocate:

  • Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer relationship management: 1 year (Required)
  • MS Office work: 1 year (Required)
  • customer problem solving: 1 year (Required)

Language:

  • Excellent English (Required)

Work Location: In person



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