Restaurant Captain

2 weeks ago

Mumbai, India Kaam.com Full time

Restaurant Captain


The Restaurant Captain is responsible for coordinating and supervising the activities of the dining room personnel to ensure prompt and courteous service to customers. They play a key role in maintaining the overall dining experience by monitoring the quality of service, assisting with customer inquiries and concerns, and ensuring the satisfaction of guests.


Responsibilities:

  • Oversee the performance of waitstaff, hosts/hostesses, and other front-of-house personnel.
  • Assign duties and responsibilities to service staff, ensuring that all tasks are carried out efficiently and effectively.
  • Provide guidance and support to staff members, including training and development opportunities.
  • Welcome guests as they arrive at the restaurant and ensure they are seated promptly.
  • Assist guests with menu selections, answering questions about menu items, ingredients, and preparation methods.
  • Address customer inquiries, concerns, and complaints in a professional and courteous manner, striving to resolve issues to the satisfaction of the guest.
  • Monitor the dining area to ensure that guests are receiving attentive service and that all service standards are being met.
  • Coordinate with kitchen staff to ensure timely preparation and delivery of food orders.
  • Conduct regular inspections of table settings, cleanliness, and overall appearance of the dining room to maintain high standards of cleanliness and organization.
  • Encourage upselling of menu items and special promotions to increase revenue.
  • Provide recommendations to guests based on their preferences and dietary restrictions.
  • Collaborate with the marketing team to promote special events, menu offerings, and promotions.
  • Monitor inventory levels of dining room supplies, such as linens, utensils, and condiments, and place orders as needed.
  • Ensure proper handling and storage of equipment and supplies to minimize waste and breakage.


Requirements:

  • Proven experience as a Restaurant Captain, Head Waiter, or similar role in a high-volume restaurant environment.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with guests and staff members.
  • Strong leadership abilities, with the capacity to motivate and inspire team members to deliver exceptional service.
  • Solid understanding of restaurant operations, including food and beverage service, sanitation guidelines, and safety protocols.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Flexibility to work evenings, weekends, and holidays as required.


  • Captain/supervisor

    1 month ago

    Mahalaxmi, Mumbai, Maharashtra, India Gallops Restaurant Full time

    **Providing excellent customer service and experience**Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be...

  • Restaurant Captain

    1 week ago

    Mumbai, India Landmark Group Of Hotels Full time

    **Job Title: Restaurant Captain** **Job Summary**:The Restaurant Captain plays a pivotal role in ensuring exceptional guest experiences by overseeing the efficient and smooth operation of the dining area. This position involves supervising the waitstaff, coordinating guest seating, and maintaining high standards of service quality. The Restaurant Captain...

  • Restaurant Captain

    1 month ago

    Mumbai, India Ramee Group of Hotels, Resorts & Apartments Full time

    **Hiring for our upcoming Cafe Muthuswami at Khar, West.** **1. Senior Captain** **2. Captain** **3. Stewards** **4. Barista** **5. Hostess** **Salary**: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before...

  • Restaurant Captain

    4 weeks ago

    Mumbai Central, Mumbai, Maharashtra, India Summining HR Consultancy Pvt. Ltd. Full time

    Hello, We have opening for Restaurant captain. Brand: casual Dining Restaurant Location: Multiplu locations in mumbai **Salary**: 18K+ Service charge **Salary**: ₹16,000.00 - ₹18,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Mumbai Central, Mumbai, Maharashtra: Reliably commute or planning to relocate before...

  • Restaurant Captain

    4 weeks ago

    Mumbai, India Vangard Hospitality LLP Full time

    Kerala Cafe is a renowned multi chain restaurant group with its presence in Mumbai and Pune known for its authentic Kerala cuisine, providing a delightful dining experience with a focus on traditional flavors and warm hospitality. **Restaurant Captain Duties and Responsibilities**: - Always greet and welcome guests promptly in a warm and friendly manner. -...

  • Restaurant Captain

    1 month ago

    Mumbai, India Jack Pan Asian restaurant Full time

    **Note : only Pan Asian order taking experience require** Always greet and welcome guests promptly in a warm and friendly manner.Always thank and give fond farewell to guests conveying anticipation for their next visit.Assist guest with table reservation.Assist guest while seating.Ensure guest are serviced within specified time.Has a good knowledge of menu...

  • Restaurant Captain

    1 month ago

    Mumbai, India oven Fresh Full time

    Welcoming guests upon their arrival and assisting them with their seating arrangements. - Assisting managers and organizers with planning the layout and logistics of events. - Setting up and managing staff shifts and timetables. - Developing and providing staff with the necessary training, including customer service and serving etiquette. - Managing the...

  • Restaurant Captain

    2 weeks ago

    Mumbai, India Thyme & Whisk Worli Full time

    **JOB DESCRIPTION OF CAPTAIN** Job Summary: To organize and supervise an assigned restaurant station with a view to providing fast and efficient food and beverage service. **Duties and Responsibilities** - Train and supervise restaurant servers to give high standards of service in terms of time, quality, and personalization. - Supervises the mise-en-place...

  • Restaurant Captain

    4 days ago

    Mumbai, India Summining HR Consultancy Pvt. Ltd. Full time

    Hello, We have urgent opening for Restaurant Captain!!! Brand: Dine In Restaurant Location: Powai **Salary**: 18K to 22K + Tips & Service Charge JD: - Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table...

  • Restaurant Captain

    4 days ago

    Mumbai, India Thyme & Whisk, Mulund, Mumbai Full time

    **JOB DESCRIPTION OF CAPTAIN** Job Summary: - To organize and supervise an assigned restaurant station with a view to providing fast and efficient food and beverage service. **Duties and Responsibilities** - Train and supervise restaurant servers to give high standards of service in terms of time, quality, and personalization. - Supervises the...

  • Restaurant Captain

    2 days ago

    Mumbai, India Thyme & Whisk Worli, Mumbai Full time

    **JOB DESCRIPTION OF CAPTAIN** Job Summary: - To organize and supervise an assigned restaurant station with a view to providing fast and efficient food and beverage service. **Duties and Responsibilities** - Train and supervise restaurant servers to give high standards of service in terms of time, quality, and personalization. - Supervises the...

  • Restaurant Captain

    1 day ago

    Mumbai, India Thyme & Whisk Worli, Mumbai Full time

    **JOB DESCRIPTION OF CAPTAIN** Job Summary: - To organize and supervise an assigned restaurant station with a view to providing fast and efficient food and beverage service. **Duties and Responsibilities** - Train and supervise restaurant servers to give high standards of service in terms of time, quality, and personalization. - Supervises the...

  • Restaurant Captain

    1 month ago

    Mumbai, India Ramee Group of Hotels Full time

    Ramee Hotels Pvt Ltd is Hiring for its upcoming restaurant MEGUMI, located at Santacruz, West. 1. Captain 2. Steward 3. Hostess **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...

  • Restaurant Captain

    4 weeks ago

    Bandra, Mumbai, Maharashtra, India ZODIAC HR CONSULTANTS (I) PVT. LTD. Full time

    Job Title: Restaurant Captain Location: Suzette (replace with specific location if applicable) Job Summary: As a Restaurant Captain at Suzette, you will play a pivotal role in ensuring the smooth and efficient operation of the restaurant. Your primary responsibilities will include overseeing the dining area, managing the front-of-house team, and ensuring...

  • Restaurant Captain

    1 day ago

    Mumbai, India C'est la Vie Club, Bandra (West) Full time

    We have Openings for **Restaurant Captain - Bandra, Mumbai.** - Greeting and welcoming guests when they enter. - Thanking guests and conveying gratitude while they are exiting. - Has a good knowledge of menu and presentation standards. - Able to answer any questions regarding menu, ingredients of a dish and assist with menu selections. - Serving food and...

  • Restaurant Captain

    1 month ago

    Mumbai, Maharashtra, India Vangard Hospitality LLP Full time

    Kerala Cafe is a renowned multi chain restaurant group with its presence in Mumbai and Pune known for its authentic Kerala cuisine, providing a delightful dining experience with a focus on traditional flavors and warm hospitality. **Restaurant Captain Duties and Responsibilities**: - Always greet and welcome guests promptly in a warm and friendly manner. -...

  • Restaurant Captain

    1 month ago

    Mumbai, Maharashtra, India Bastian Hospitality Pvt Ltd Full time

    Looking for experienced Restaurant Captain Must have good communication skills Take orders, Serve Guest and Guest Interaction is a Must Job: Location Dadar West Salary + Service Charges + Tips Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule - Food provided - Health insurance - Life insurance - Paid sick time - Paid time...

  • Restaurant Captain @ Kalaghoda

    4 weeks ago

    Churchgate, Mumbai, Maharashtra, India Poetry by Love and Cheesecake (Brewworks Pvt. Ltd.) Full time

    Hi, Greetings!! We have opening with poetry by Love & Cheese cake Location: Kalaghoda CTC : 14 K to 18 K Exp.: 2+ Years (In hotel industry) Position : Steward / Restaurant Captain HR Bhagyashree 9076335135 Pay: ₹14,000.00 - ₹18,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift **Experience**: - total work: 2 years...

  • Restaurant Captain

    4 weeks ago

    Mumbai, Maharashtra, India Grow4sure Full time

    _**Position: Restaurant Captain**_ - **Responsibilities**:_ - Supervise and coordinate restaurant staff to ensure efficient operations. - Greet and seat guests, ensuring they receive excellent service throughout their dining experience. - Take and manage reservations, ensuring optimal seating arrangements and guest satisfaction. - Oversee the training and...

  • Restaurant Captain

    1 month ago

    Mumbai, India The Sahil Hotel 292 Bellasis Road Mumbai Central East Full time

    Captain is to **serve food and beverages to guests in a timely, courteous, efficient and accurate manner**. All functions are carried out to maintain an environment of teamwork. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 1. Receive and take guest orders and process in a timely manner through whatever systems...