Technical Consultant – Network

3 weeks ago

Bengaluru, India Getronics Full time
Team Purpose
The Managed Network & Security Team is responsible for the management
of the Network & Security devices in Getronics Datacenters, connectivity
towards customers and cloud providers and on-premise network & security
implementations at our Customers
You should possess excellent communication and team working skills and
have confidence working on your own initiative. You will be required to
work during European business hours from Monday-Friday, Weekly Oncall
would be on a rotational basis.
Role Purpose
We are looking for an experienced professional who is autonomous,
experienced, self-driven Network fanatics.
The role is to manage the Network and Security devices proactively and
reactively, act on alarms from our network management systems, and act on
incidents reported by our customers. Troubleshoot & analyze incidents and
changes and make suggestions to fix and implement the solution. Test and
deploy software upgrades or security patches. Work as a full member of
our international team that consists of 50 Engineers globally.
Responsibilities
Manages the design, implementation, and ongoing management of
mainly Cisco environment, including LAN, WAN, and Wireless
Environments. Coordinates with networking vendors to ensure
appropriate platform integration and performance. Makes
recommendations to senior management on new technologies and
products for enhancement of the network.
Leads and participates in the installation of Network systems and
equipment for new facilities and expansions. Tests, debugs, and
analyses performance, and documents infrastructure components.
Develops Network infrastructure installation procedures to ensure
successful integration of systems hardware/software. Develops
and recommends technical strategies and solutions to maintain
and/or expand service levels.
Monitors and analyses network and provides results on a regular
basis. Takes corrective action to improve data network.
Responds to emergency situations and can perform effectively
troubleshooting during production outages.
Assist in guiding, training, instructing, and assisting others at peer
or lower levels on technical issues and products.
Other duties as assigned.
Responsible for analyzing and developing wireless telecommunications
capabilities for various operations.
Primary Responsibilities
Design, plan, establish, and optimize wireless networks.
Design and implement WLANs and other wireless networks.
Develop wireless network infrastructures and make
recommendations on systems enhancements for optimization.
Be the lead for any wireless-related activities.
Provide technical assessment of requirements and definitions from
conception to launch.
Train and mentor other engineers.
Design and validate RF link performance, quality, and reliability.
Use measuring and diagnostic tools to test and adjust equipment.
Create manuals and support documentation.
Optimize existing network by adjusting radio network parameters,
adding/deleting neighbor’s and recommending possible
solutions to hardware problems.
Monitor and analyze statistical and drive test data to improve
system performance indicators.
Responsible for capacity planning
Proficient in at least 2 of the following technologies:
o Cisco
o Meraki
o Aruba
Any Wireless related certifications would be a great plus.
o Cisco
o CWNP
o Meraki
o Aruba
Knowledge of Cisco ISE and/or PRIME is essential.
This role involves client interaction.
The scope of products/vendors covers below too.
Cisco (Routing & SDWAN, ACI / Catalyst & Nexus Switching /
Aironet Wireless/PRIME, ISE and DNAC)
Palo Alto Firewall
Meraki (Wireless / SDWAN)
Cisco ISE and DNAC
Act on Incidents reported by our network management tools
Act on Incidents reported by the customer ( via our service desk )
Proactively test & upgrade software on various devices
Analyse capacity management reports & propose improvements
Prepare and execute Change requests
Remotely Configure new devices
Interact with multiple teams (Helpdesk, Customer Service
delivery Mgr )
Make technical advisory/designs for customer network
migrations.
Make technical advisory to improve customer security
environment.
Communicate & raise incidents to 3the party (vendors / telecom
providers)
Create and update documentation sets
Propose improvement plans (technical & human activity)
Proactively seek guidance from peers and seniors where required.
Team presentations on your activities
Propose improvements for our network management tools /
Configuration.
Analyse reporting before used by Service Delivery Manager
Understand vendor product/solution evolutions
Core Skills
▪ Minimum 9 years relevant experience in Wireless
(Cisco, Meraki, and or Aruba) and Cisco ISE and or Prime is a
must.
▪ Hands-on experience working in an ITIL-structured organization dealing
with Incident / Change / Problem management
▪ Hands-on experience in handling any of the major IT infrastructure vendors
products such as F5, Fortinet, PaloAlto as an added advantage
▪ Expert with implementing and supporting routing protocols.
▪ Experience with Wireshark or other protocol analyzers.
▪ Configuring network & security devices with end-to-end security in
mind.
▪ Configuring end to end Quality of Service
▪ Troubleshoot using traffic analyzers, NetFlow collector, capacity
management tools.
▪ Understand to interpret wireless (WIFI) site survey reports.
▪ Execute/tune wireless (WIFI) radio management.
▪ Incident Report Document writing.
▪ Documentation (MS Word) & drawing (MS Visio ) updates
▪ Participating in Team & Customer meetings.
Soft Skills
▪ Driven and Customer Focused
▪ Ability to work well under pressure
▪ Proactive Attitude
▪ Problem Solving
▪ Excellent Communication – Verbal & Written
▪ Independent and resourceful with minimal supervision
▪ Team player
▪ Take initiative
Certification/Training
▪ CCIE/CWNA/CCNP Wireless/Aruba Wireless/Meraki Wireless is
preferred.
▪ Cisco CCNP/CCIE R&S / Security
▪ Palo Alto (PCNSA/PCNSE)
▪ Meraki Certified Meraki Network Operator
▪ Awareness ITIL® V3 framework

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