Cluster Manager

2 weeks ago

Pune, India Tata AIA Life Insurance Full time
Position OverviewPosition TitleCluster Sales ManagerDepartmentAXIS Bank –Branch BankingLevel/ BandAssistant Manager / 306Role Summary

:

Dual responsibility of direct sourcing as well as team management.Interact with Bank’s cluster head & bank employees and manage them on daily basisBranches directly mapped to him/her.Manage RMs mapped to him to help them achieve sales targetsEnsuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone.Organizational RelationshipsReports ToCircle HeadSupervisesKAMsJob DimensionsGeographic Area CoveredZone/sStakeholders

InternalSupervisors, RMs, Ops, UnderwritingExternalBank – Channel PartnerKey Result AreasInteract with Bank branch employee, Bank’s Cluster Head to help them achieve sales targets & , while ensuring that the persistency & productivity is maintainedProvide guidance &support to Bank’s employee, TATA AIA KAMs and all stakeholders in terms of submissions, issuance , pending resolve etcMaintain good relationship with Bank’s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivityMaintain persistency by monitoring case size & healthy product mixEnsure that they are meeting their team targets as well as individual sales targetsManaging the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel PartnerEnsure Recruitment is as per plansRegularly interact with HR to ensure that recruitment is as per planMonitor the performance of RMs to promote them to the next levelEnsure that KAMs meet their respective targets which will promote them to the next levelMaintain & drive compliance at the zoneEnsure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching themTop Line Growth/Business EnablementAchievement of NB Premium target, KAM Activation and Product mixBusiness EnablersSales activity management, renewal collection, and high level relationshipmapping with bank staff (very important)Risk‘Own-up’ the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status.Skills RequiredTechnicalGood Knowledge of MS OfficeBehavioralEssentialDesiredInterpersonal skills·Communication skills·Creative thinking skills·Supervising/Leadership skills·Teamwork Skills·Influencing skills·Relationship Building skills·Decision making skills·Incumbent CharacteristicsEssentialDesiredQualificationGraduationManagement background preferredExperienceShould have at least 6years’ experience of banca sales with at least 2 years’ experience in leading teams.The incumbent also preferably needs to have knowledge of retail sales in the insurance parlance.

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