Assistant Relationship Manager

6 days ago

Delhi, India American Express Full time

Individual Job Responsibilities: This is a front-line Sales position in the Consumer Cards Sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products via defined channels of acquisition (Retail, Corporate, Venue-sales)Prospecting for new customers through existing leads and cold calling and maximizing lead generationTimely execution of all sales activities – leads, campaigns, referrals & any self generated leadsTracking and reporting sales performance including pipeline, acquisition results and market conditions Set appointments, listen to customer needs and sell most appropriate productResearches and understands prospects before making the call Ensures all applications are fully and accurately completed, and submitted properlyBe the interface between Amex and the customer to resolve any application processing issuesDrive the on-boarding of new customers and initiates spend enablement activities Keep up-to-date on products and competitionAttend and participate in regular staff meetingsEngages in regular portfolio planning to determine areas of focus & project accurate full year forecasts Attend relevant industry and partner conferences, tradeshows and networking eventsEnsuring all performance standards are met viz. business targets, controls and complianceEngaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customersExpansion of internal and external relationships, and drive sales results The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adheredStrong sales and customer focus Strong relationship and influencing skills Effective communication skills Demonstrate personal excellence Effective time management MBA with 0 to 3 years experience or graduate with 1 to 4 years of experience.

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