L3 System Administrator

Position Title L3 System Administrator

Grade TBD

Department Central Services – Information Technology

Location Bangalore

VERY VERY URGENT POSITION OPENINGS for IPC (International Property Consultants)

Equal Employment Opportunity:

IPC company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an

inclusive environment for all employees.

Scope:

The L3 System Administrator is responsible for managing and maintaining enterprise-grade

Windows/Linux systems and Azure cloud infrastructure. This role involves advanced troubleshooting,

performance tuning, automation, and ensuring high availability and security of IT services. The ideal

candidate will serve as a technical escalation point and lead initiatives in cloud optimization, system

upgrades, and infrastructure automation

Key Responsibilities

System Administration

 Manage and maintain Windows Server and Linux environments (on-prem and cloud).

 Perform advanced troubleshooting and root cause analysis for system issues.

 Implement and monitor patching, backups, and disaster recovery procedures.

 Maintain Active Directory, DNS, DHCP, Group Policies, and file services.

 Collaborate with Level 1 and Level 2 support teams to resolve escalated incidents.

Azure Cloud Administration

 Administer Azure resources including VMs, storage, networking, and identity services.

 Monitor and optimize Azure cost, performance, and security.

 Implement Azure policies, RBAC, and compliance configurations.

 Manage Azure AD, hybrid identity, and conditional access policies.

Automation & Scripting

 Develop and maintain PowerShell scripts for automation and reporting.

 Use Infrastructure-as-Code tools (e.g., ARM templates, Bicep, Terraform) for provisioning.

 Automate routine tasks and contribute to DevOps practices.

Security & Compliance

 Ensure systems are compliant with internal and external security standards.

 Monitor and respond to security alerts and vulnerabilities.

 Support audits and implement remediation actions.

Monitoring & Performance

 Use tools like Azure Monitor, Log Analytics, and third-party solutions for proactive monitoring.

 Analyze performance metrics and implement tuning recommendations.

Collaboration & Escalation

 Act as L3 escalation point for service desk and operations teams.

 Collaborate with application, network, and security teams for integrated support.

 Document procedures, configurations, and troubleshooting steps.

Documentation and Knowledge Sharing:

 Maintain detailed documentation of system configurations, procedures, and troubleshooting

steps for both on-premises and Azure environments.

 Share expertise and knowledge with junior team members through mentoring and training.

J
ob Requirements

Qualification:

 Bachelor's degree in computer science, Information Technology, or related field (or equivalent

experience).

 (12+) years of experience in designing, implementing, and supporting Windows-based

systems and infrastructure with a strong emphasis on Azure cloud services.

 Strong expertise in Windows/Linux server environments.

 Strong exposure to ITIL practices and change management.

 Expertise in Windows Server operating systems (2019), Active Directory, Group Policy, DNS,

DHCP, and related technologies.

 Proficiency in scripting and automation skills (PowerShell, Azure CLI, etc.).

 Relevant certifications (e.g., MCSE, Azure Administrator Associate) are a plus.

Soft Skills: -

 Excellent Written and verbal communication skills

 Capacity to manage high stress situations.

 Ability to multi-task and manage various project elements simultaneously.

 Big picture thinking and vision

 Attention to detail.