ServiceNow OTM Solution Consultant

3 days ago

Cochin, Kerala, India LTIMindtree Full time

Greetings from LTIMindtree

LTIMindtree are Hiring ServiceNow OTM Solution Consultant

Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore

Experience - 5 + years.

PFB JD for your reference

ServiceNow OTM Solution Consultant - P2/P3/P4


• 4 to 12 years working with ServiceNow platform in enterprise-wide, multi-tier ServiceNow production environment


• Minimum 4 to 12 years of experience in the IT Industry Experience.

Roles & Responsibilities :

  • Good Understanding and hands on implementing Midserver configuration, CMDB, Discovery, Service Graph Connector(SGC).
  • Good knowledge and understanding on Networking concepts, DMZ zone, Public/Private/Hybrid Cloud environment etc.
  • Basic understanding on how Industrial control system works and OT network functions. Idea on Purdue Model architecture.
  • Good to have Prior experience on implementing OT Visibility and OT Asset Management & OT Service Management module in ServiceNow.
  • Basic understanding on Windows, Linux/UNIX administrations and Power/Shell scripting.
  • Moderate understanding on Database level architecture, how to write SQL queries.
  • Basic understanding and ability to script automated processes. Script includes , Business rule, script action etc.
  • Configuration and enhancements capability on the ServiceNow CMDB, ITOM modular platform.
  • Develop ServiceNow ITOM configuration, including CMDB Data alignment & automated data population, data import etc.
  • Document every development, configuration, and technical details & prepare training material for project.
  • Good to have Implementing the CSDM framework for Operational Technology an end-to-end data alignment process document including CMDB & CSDM process and procedures.
  • Develop training material and train necessary stakeholders on the new process and procedures.
  • Help in identifying issues, gathering data, analysing, and presenting solutions.
  • Work closely with architect to ensure technically feasible solutions.
  • Represent project stakeholders throughout planning, development, and release processes

Interested Candidates please share resume on

LTIMindtree is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, ethnicity, nationality, gender, gender-identity, gender expression, language, age, sexual orientation, religion, marital status, veteran status, socio-economic status, dis-ability or any other characteristic protected by applicable law."

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