![Practo](https://media.trabajo.org/img/noimg.jpg)
Product support specialist- International Marketplace(Content))
1 month ago
Job Description
Overview:
As an Inside Sales Team Agent, you will play a crucial role in engaging our international customers to claim their profiles and ensuring accurate representation of their information on our platform. You will be responsible for reaching out to customers via phone calls and emails, persuading them to claim their profiles, and assisting in creating and managing profiles on our backend system. This position requires excellent communication skills, attention to detail, and a proactive attitude to drive customer engagement and satisfaction.
Key Responsibilities:
Customer Engagement:
Initiate outbound calls and emails to international customers to encourage them to claim their profiles on our platform.
Build rapport with customers and effectively communicate the benefits of claiming their profiles.
Address customer inquiries and concerns promptly and professionally.
Profile Management:
Assist customers in creating and updating their profiles on our backend system.
Ensure the accuracy and completeness of customer profiles by gathering necessary information and verifying details.
Collaborate with other teams to resolve any profile-related issues or discrepancies.
Sales and Conversion:
Utilize persuasive selling techniques to encourage customers to claim their profiles.
Meet and exceed assigned targets for profile claims and conversions.
Identify opportunities to upsell additional services or features to customers during engagement.
Data Entry and Documentation:
Accurately record customer interactions and profile updates in the company's CRM system.
Maintain organized records of customer profiles and communication history for future reference.
Generate reports on sales activities, conversion rates, and customer feedback as required.
Qualifications:
Proven experience in inside sales, telemarketing, or customer service roles.
Excellent verbal and written communication skills in English (additional languages are a plus).
Strong persuasion and negotiation abilities with a customer-centric approach.
Attention to detail and ability to ensure accuracy in data entry and profile management.
Proficiency in using CRM systems and other relevant software applications.
Ability to work independently as well as collaboratively in a team environment.
Positive attitude, resilience, and persistence in achieving sales targets and objectives.
Flexibility to adapt to changing priorities and customer needs in a dynamic work environment.
Preferred Qualifications:
Prior experience in sales or customer service within the technology, software, or online marketplace industry.
Familiarity with international markets and cultural nuances.
Knowledge of SEO principles and online marketing strategies.
Previous experience in lead generation or cold calling campaigns.
Bachelor's degree in Business Administration, Marketing, or a related field is desirable.
Job ID
31555
Job Type
Full-time
Location
Bengaluru
Experience
1 - 3 Years
Business Unit
India
Organization
Insta
Posted
May 30th 2024
Posted By
Zahid Afreed n
Share
We have other current jobs related to this field that you can find below
-
Content Specialist
1 week ago
bangalore, India FrontM Full timeAbout the jobCompany DescriptionFrontM is a UK-based technology startup that focuses on crew engagement, human sustainability and empowerment in the maritime industry. We offer solutions for video conferencing, telemedicine, support automation, tracking & monitoring, remote entertainment and crew welfare. Our mission is to be the EDGE intelligent app...
-
Content Specialist
1 week ago
bangalore, India FrontM Full timeAbout the jobCompany Description FrontM is a UK-based technology startup that focuses on crew engagement, human sustainability and empowerment in the maritime industry. We offer solutions for video conferencing, telemedicine, support automation, tracking & monitoring, remote entertainment and crew welfare. Our mission is to be the EDGE intelligent app...
-
Content Specialist
1 week ago
bangalore, India FrontM Full timeAbout the jobCompany Description FrontM is a UK-based technology startup that focuses on crew engagement, human sustainability and empowerment in the maritime industry. We offer solutions for video conferencing, telemedicine, support automation, tracking & monitoring, remote entertainment and crew welfare. Our mission is to be the EDGE intelligent app...
-
Content Specialist
2 weeks ago
bangalore, India Aster Health Academy Full timeYour Role: Content Specialist || 2-3 Years of Experience. || Freshers can apply. || Immediate Joiners PreferredRole DescriptionThis is a full-time on-site role for a Content Specialist at Aster Health Academy located in Bengaluru. As a Content Specialist, you will be responsible for tasks such as communication, web content, social content, social media...
-
Content Specialist
3 weeks ago
bangalore, India Aster Health Academy Full timeYour Role: Content Specialist || 2-3 Years of Experience. || Freshers can apply. || Immediate Joiners Preferred Role Description This is a full-time on-site role for a Content Specialist at Aster Health Academy located in Bengaluru. As a Content Specialist, you will be responsible for tasks such as communication, web content, social content, social media...
-
Product Support Specialist
3 weeks ago
bangalore, India Practo Full timeJob Description : Product Support Specialist at Practo Technologies Pvt Ltd Position: Product Support Specialist Location: Bangalore Department: Corporate Client Services Company Overview: Practo Technologies Pvt Ltd is a leading healthcare technology company that connects patients with healthcare providers. Our platform simplifies access to...
-
Content Specialist
2 weeks ago
bangalore, India Oracle Full timeJob Title : Content SpecialistJob Location : BengaluruExp : 2-8 yearsPosition Overview : Oracle University is looking for a qualified Video Quality Specialist to check our Digital Content / videos and set it up in the back end for customers to consume it on our learning portal. The member will perform the final and critical tasks before training content...
-
Content Specialist
3 weeks ago
bangalore, India Oracle Full timeJob Title : Content Specialist Job Location : Bengaluru Exp : 2-8 years Position Overview : Oracle University is looking for a qualified Video Quality Specialist to check our Digital Content / videos and set it up in the back end for customers to consume it on our learning portal. The member will perform the final and critical tasks before training...
-
Senior Content Specialist
2 weeks ago
bangalore, India Prometheus Consulting Services. Full timeRole: Senior content SpecialistExperience: 8-12 Yrs.Location: BangaloreQualifications:• At least 8 to 12 years of agency experience or content writing, sales enablement, product marketing, or in a similar role, at an established B2B SaaS firm• A masterful writer having strong editorial/proofreading capabilities with a proven track record showcased...
-
Product Content QC Intern
1 week ago
bangalore, India Together Full timeOverview The ProductContent & Content Quality Intern plays a vital role inensuring the accuracy consistency and quality of product contentacross all platforms. This position is essential in maintaining theintegrity of the companys brand and ensuring that the content meetsestablished standards ultimately contributing to a positive userexperience and customer...
-
Content Specialist
1 week ago
bangalore, India Aissel Technologies Full timeAissel TechnologiesAissel Technologies is a Software Technology Solutions and Business Research company with offices in Hubli & Bangalore, India, and Massachusetts, USA. Our enterprise-class software solutions cater to the business intelligence needs of industry-leading healthcare companies globally.Job DescriptionWe are looking for a Content Specialist, who...
-
Customer Success Manager
4 weeks ago
bangalore, India Pepper Content Full timePepper Content ( is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent,...
-
Content Specialist
2 weeks ago
Bangalore City, India Oracle Full timeJob Title : Content SpecialistJob Location : BengaluruExp : 2-8 yearsPosition Overview : Oracle University is looking for a qualified Video Quality Specialist to check our Digital Content / videos and set it up in the back end for customers to consume it on our learning portal. The member will perform the final and critical tasks before training content is...
-
Content Specialist
1 week ago
bangalore, India Zamstars Full timeJob Title: Content Specialist (B2B Content) Company: Location: Bangalore. About Us: At Zamstars, we thrive on creativity, innovation, and strategic thinking. As a leading marketing agency, we specialize in delivering exceptional customer experiences through our unique blend of human creativity, emergent technology, and data-driven insights. Our...
-
Content Specialist
1 day ago
bangalore, India Zamstars Full timeJob Title: Content Specialist (B2B Content) Company: Location: Bangalore. About Us: At Zamstars, we thrive on creativity, innovation, and strategic thinking. As a leading marketing agency, we specialize in delivering exceptional customer experiences through our unique blend of human creativity, emergent technology, and data-driven insights. Our...
-
bangalore, India Zaportiv Full timeInternational Customer Support Specialist in BI BO Location: Bangalore Department: BI BO Years ox exp: 0-1 Years Qualification: Degree/Masters in Management/Finance or related disciplines. No of Positions: 02 Roles: Back Office Information activities for countries within the Coface Group regions in a Shared Services context Smooth processing of...
-
B2B Content Strategist
6 days ago
bangalore, India Pepper Content Full timeWe are looking for a B2B Content Strategist who has a strong background from content marketing agency or publishers where your customer portfolio includes enterprise brands who provide services and products related to Digital Transformation, Cyber Security, Cloud Computing, Artificial Intelligence, Blockchain etc. across diverse industries such as...
-
Content Specialist
1 week ago
bangalore, India Aissel Technologies Full timeAissel Technologies Aissel Technologies is a Software Technology Solutions and Business Research company with offices in Hubli & Bangalore, India, and Massachusetts, USA. Our enterprise-class software solutions cater to the business intelligence needs of industry-leading healthcare companies globally. Job Description We are looking for a Content...
-
Senior Specialist
4 weeks ago
bangalore, India Quantiphi Full timeRole: Senior Marketing Specialist- Content and StorytellingLocation: Mumbai OR Bangalore (Hybrid)Required Experience: 7+ yearsQuantiphi is seeking a Senior Marketing Specialist- Content and Storytelling to support the company’s brand marketing programs content creation and storytelling initiatives through our next decade of innovation and beyond.Our...
-
Content Specialist
2 weeks ago
bangalore, India Mouser Electronics Full timeGreetings from Mouser Electronics!!!About Mouser:Mouser Electronics, a Berkshire Hathaway company, is an award-winning, global authorized semiconductor and electronic component distributor for over 1,100 leading manufacturing brands focused on rapid New Product Introductions from its manufacturing partners for electronic design engineers and buyers.Mouser...