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Executive - Customer Support
4 weeks ago
Job description
Job Title: Customer Support Diagnostics
Job Type: Full-Time
Requirements:
- Minimum 1-3 years of experience in diagnostics customer support OR in any customer support with Life science educational background with interest in customer care can also apply
- Fluent in English
- Willing to work from the office.
Responsibilities:
- Handle customer queries through ticketing tools.
- Coordinate with Sales, Lab, and other internal teams for issue resolution.
- Provide support to external customers and internal stakeholders.
Work Schedule:
Shifts: Rotational (All Shifts apply for everyone) No Night Shifts
9:00 AM 5:30 PM
- 11:30 AM 8:00 PM
2:00 PM 10:00 PM
Rotational week off (No fixed off on Saturdays & Sundays).
- 6 days/week during probation, 5 days/week after confirmation.
Salary:
CTC Upto 4 LPA