
Branch Service Partner
2 days ago
Job Title:
Branch Service Partner
Location:
Pan Mumbai
SBU:
OSD (Operations & Service Delivery)
BU:
Operations & Service Delivery
CTC:
₹11.5 LPA
Experience Required:
1–6 years
Role Objective:
To ensure seamless operational support across trade services and branch-level servicing, enhancing customer experience and compliance standards.
Key Responsibilities:
- Manage
trade desk operations
, including processing of trade finance instruments and client servicing - Ensure accurate and timely execution of
trade servicing activities
such as LC issuance, bill discounting, and remittance handling - Coordinate with internal teams to maintain
operational efficiency
and resolve service bottlenecks - Maintain compliance with regulatory and internal audit requirements
- Support relationship managers with backend documentation and transaction tracking
- Drive service excellence through proactive issue resolution and client communication
Skills Required:
- Strong understanding of
trade finance products
and operational workflows - Proficiency in
operations management
, documentation, and service protocols - Attention to detail and ability to work under tight timelines
- Effective communication and coordination skills
- Familiarity with banking systems and regulatory guidelines
Qualifications:
- Graduate/Postgraduate in Commerce, Finance, or related fields
- Certifications in trade finance or banking operations (preferred)
To Apply:
Send your CV to
with the subject line:
Application – Branch Service Partner
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