
JC Home Delivery Lead C
3 weeks ago
- Posted Date
24 Jun 2025
- Function/Business Area
Sales and Distribution
- Location
Kharagpur
- Job Responsibilities
- Responsible for Jio Home Delivery (JHD) in JC Operation
- Manage and supervise various outbound channels to ensure high service
levels for JHD customers - Recruit, train & deploy outbound direct sales agents in JC area as
per the given target - Monitor refresher training on JHD process and product knowledge to
agents - Drive Lead Acceptance & Lead Delivery on day to today basis
- Ensure JC Level Master Configurations on JHD platform - Agents,
Stores, PIN Codes, Products - JC territory planning to ensure 100% manning coverage
- Supervise and manage General Trade & Own Store promoters (xDSS) for
Home Delivery - Propose improvements to ensure augmented customer experience
- Monitor and gather competition/industry plan, initiatives, policies
and best practices - Education Requirement
Graduate in any discipline / (MBA or equivalent preferred)
- Experience Requirement
Graduate: 4-8 Years / MBA: Min. 2-6 years
- Skills & Competencies
- Knowledge of managing , supervising direct sales teams of min 8-10
people - Knowledge of product and market
- Knowledge of Direct Sales Practices
- Team Recruitment Skills
- Target orientation
- Customer focus
- Location Map : Kharagpur
-
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