BrandStory Digital | Client Services Executive | karnataka

2 weeks ago

Bengaluru, India BrandStory Digital Full time
Job Title:

Client Service ExecutiveExperience:

1–3 Years |

Location:

Bangalore (On-site)

About BrandStory DigitalBrandStory Digital is a leading digital marketing and branding agency committed to empowering businesses with innovative and impactful solutions. With a client-first approach, we specialize in creating compelling brand stories that connect with audiences across diverse industries. Join our team and be part of a journey that shapes the future of digital marketing.

Role OverviewWe are seeking a

Client Service Executive

with 1–3 years of experience to manage and nurture client relationships while ensuring seamless project execution. You will act as a bridge between the clients and our internal teams, ensuring all client requirements are met on time and with exceptional quality.

Key ResponsibilitiesClient Relationship Management:

Serve as the primary point of contact for clients, maintaining strong and positive relationships.Project Coordination:

Collaborate with internal teams to ensure timely delivery of projects aligned with client expectations.Requirement Gathering:

Understand client briefs, decode their requirements, and effectively communicate them to the creative and execution teams.Feedback Management:

Collect client feedback, address concerns promptly, and implement solutions to enhance satisfaction.Performance Reporting:

Prepare regular updates and reports to share project progress and performance insights with clients.Upselling and Cross-Selling:

Identify opportunities to offer additional services or solutions that align with client needs.Trend Analysis:

Stay updated on industry trends and incorporate relevant insights into client strategies.

Preferred BackgroundWe highly value candidates with prior

digital agency experience . Familiarity with the fast-paced agency environment, handling multiple clients, and understanding creative processes will be a significant advantage.

RequirementsExperience:

1–3 years in client servicing, preferably in a digital marketing or creative agency environment.Education:

Bachelor’s degree in Marketing, Communications, Business, or a related field.

Skills:Strong interpersonal and communication skills (verbal and written).Excellent organizational and multitasking abilities.Problem-solving mindset with attention to detail.Ability to manage multiple client accounts and projects simultaneously.Proficiency in using project management tools and Microsoft Office Suite.

Why Join BrandStory Digital?Opportunity to work with a dynamic and creative team.Exposure to a diverse portfolio of brands and industries.A collaborative and supportive work culture that encourages innovation.Career growth opportunities in a fast-paced and evolving industry.

If you’re passionate about client success and ready to be part of an exciting journey, we’d love to hear from you

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