Customer Relationship Manager

1 day ago

Chennai, India Shashwath Solution Full time

We are seeking a dedicated and customer-focused Customer Relationship Manager to join our team. The ideal candidate will have at least 6 months of experience in managing customer relationships, ensuring customer satisfaction, and driving business growth.

Responsibilities:
Develop and maintain strong relationships with existing clients to ensure customer retention.
Act as the main point of contact for customer inquiries, issues, and feedback.
Identify and resolve customer concerns or complaints in a timely manner.
Analyze customer needs and offer suitable products/services.
Collaborate with internal teams to improve customer service and overall experience.
Monitor and report on customer satisfaction and retention metrics.
Assist in onboarding new clients and provide continuous support to ensure their success.

Qualifications:
At least 6 months of experience in customer service, account management, or a related field.
Strong communication and interpersonal skills.
Problem-solving skills and the ability to manage challenging situations.
Proficiency in CRM software and MS Office.
A positive attitude and a strong commitment to customer satisfaction.

Mandatory Key Skills

customer retention,retention,sales,business development,lead generation,marketing,cold calling,client relationship management,inside sales,customer support,customer care,crm software*,customer service*,customer relationship*,account management*,crm*

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India GST Manager Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About us:GST Manager is a leading tax consulting company ) providing tax solutions to clients on a PAN India basis. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing client demands.The Role:We are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client...

  • Customer Support Executive

    1 day ago

    Chennai, India GST Manager Full time

    About us: GST Manager is a leading tax consulting company ) providing tax solutions to clients on a PAN India basis. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing client demands. The Role: We are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client...

  • Customer Relationship Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Shashwath Solution Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    We are seeking a dedicated and customer-focused Customer Relationship Manager to join our team. The ideal candidate will have at least 6 months of experience in managing customer relationships, ensuring customer satisfaction, and driving business growth.Responsibilities:Develop and maintain strong relationships with existing clients to ensure customer...

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India GST Manager Full time ₹ 2,00,000 - ₹ 4,50,000 per year

    About UsGST Manager is a leading tax consulting company ) providing tax solutions to clients across India. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing client demands.The RoleWe are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client...

  • Customer Support Executive

    1 day ago

    Chennai, India GST Manager Full time

    About UsGST Manager is a leading tax consulting company ) providing tax solutions to clients across India. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing client demands. The RoleWe are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client...

  • Customer Relationship Manager

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeCustomerRelationshipManager Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Role OverviewWe are seeking a skilled professional to manage customer relationships and deliver value proposition by leveraging industry best practices in Business Process Management (BPM) and Enterprise Content Management (ECM). Nature of Work: Act as a single point of contact between the customer and our organization. Key Responsibilities: Develop...

  • Customer Relationship Manager

    1 week ago

    Chennai, Tamil Nadu, India beBeeCustomerRelationship Full time ₹ 2,40,000

    Job Summary:">Our organization is seeking an experienced Customer Relationship Management (CRM) professional to optimize our customer engagement and relationship management systems.">The ideal candidate will be responsible for managing customer data, improving CRM processes, ensuring seamless customer interactions, and supporting sales and marketing teams in...

  • Customer Relationship Manager

    5 days ago

    Chennai, Tamil Nadu, India beBeeCustomerRelationshipManager Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title">The primary function of this role is to manage customer relationships and ensure that our value proposition is effectively communicated by utilizing industry best practices in Business Process Management (BPM) and Enterprise Content Management (ECM). We work closely with the CRM team and Delivery Head to achieve business goals and objectives.">As...

  • Customer Relationship Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Surescout Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    At , hiring isn't just a process — it's our purpose. We specialize in connecting exceptional talent with forward-thinking organizations, turning capabilities into opportunities. Our mission is to bridge the gap between ambition and achievement by aligning skilled professionals with roles where they can truly thrive.We are currently seeking a Customer...

  • Customer Relationship Manager

    1 day ago

    Chennai, India Surescout Full time

    At , hiring isn't just a process — it's our purpose. We specialize in connecting exceptional talent with forward-thinking organizations, turning capabilities into opportunities. Our mission is to bridge the gap between ambition and achievement by aligning skilled professionals with roles where they can truly thrive. We are currently seeking a Customer...