Service Engineer

2 days ago


Vasai, India Parle Global Technologies Pvt. Ltd. Full time

Key Responsibilities: Installation, commissioning, and troubleshooting of Pharma Automation Machines , Inspection Machines , Packaging Machines , and Printing Machines . Coordinate with customers, sales, and production teams for smooth service operations. Convince customers for Annual Maintenance Contracts (AMCs) and ensure repeat business. Analyze MIS reports , manage collections, projections, and compliance. Develop new customers, especially in price-sensitive markets . Create Standard Operating Procedures (SOPs) and service reports. Manage client interface and deliver value-added services. Support internal branding and customer satisfaction initiatives. Candidate Profile: Education: BE in Instrumentation, Electronics, or Mechanical Engineering. Experience: 5–8 years in service of automation/inspection/packaging machines. Skills: Excellent communication and presentation skills. Strong troubleshooting and technical expertise. Ability to travel across India. Go-getter attitude with customer-centric approach.


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