Delivery Head – SAP Practices

4 days ago

Delhi, India TTK Prestige Ltd Full time
- Position Title - Delivery Head – SAP Practices (Manager/Senior Manager)- Location -Hosur- Experience - 12 to 19 Years (Similar Experience in mid- or Large enterprise environment)- Qualification - BE (Computer Science) or ME (Computer Science ) (Full Time Compulsory)- Reporting to- CITO- Direct Reporting - Yes (Approx-6 to 8 Employees)- Industry- FMCG/FMCD /Retail/Manufacturing (Service Industry will not considered).

Key Responsibilities and Technical Skills:-

Delivery Management:-

- Lead the delivery of user requirements through the SAP Hana Software development lifecycle, including initiation, planning, execution, and post-implementation support.- Collaborate with cross-functional teams, including business stakeholders, IT architects, developers, and infrastructure teams, to ensure seamless application delivery.- Lead, mentor, and manage a team of SAP professionals responsible for system implementation, maintenance, and support.

Application Strategy and Roadmap:-

- Develop functional strategy and roadmap aligned with the IT Strategy, the Company's business goals, and digital transformation initiatives.- Identify and evaluate emerging technologies and industry trends to leverage innovative solutions that enhance business processes and user experience.- Optimize data management and analytics capabilities through SAP Hana to support data-driven decision-making.- Implement business intelligence and reporting tools to provide insights into organizational performance.- Maintain the highest standards of data security, compliance, and data governance within the IT environment

Project Management:-

- Manage SAP Solution Development tasks, ensuring timely delivery, budget adherence, and quality standards.- Define Solution scope, objectives, deliverables, and resource requirements.- Monitor the progress, identify risks and issues, and implement mitigation strategies to ensure successful project outcomes.

Vendor and Stakeholder Management:-

- Collaborate with external vendors, service providers, and technology partners to effectively manage outsourced development, maintenance, and support activities.- Build and maintain strong relationships with internal stakeholders, business units, and key users to understand their requirements and align application delivery with business needs.- Manage vendor relationships, contracts, and service-level agreements.

Application Support and Maintenance:-

- Oversee the support and maintenance of SAP environment, ensuring prompt issue resolution, system enhancements, and adherence to service level agreements (SLAs).- Implement incident management and problem management processes to minimize application downtime and improve system availability.- Ensure SAP initiatives are aligned with industry best practices and technological advancements.- Establish and enforce quality assurance processes and standards to ensure the delivery of robust, reliable, and user-friendly solutions.- Coordinate testing activities, including functional testing, integration testing, and user acceptance testing, to ensure high-quality deliverables.- Team Leadership and Development:-- Provide strong leadership to the SAP team, fostering a collaborative and high-performance work culture.- Mentor and develop SAP team members, provide guidance on technical and functional aspects, and facilitate skill enhancement and career growth.

Continuous Improvement and Innovation:-

- Drive continuous improvement initiatives to enhance application delivery processes, methodologies, and tools.- Monitor and evaluate key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of Solution delivery.

Competencies:-

The ideal candidate must possess the following competencies:-

- Analytical skills- Strong Interpersonal skills.- Excellent business acumen- Effective leadership skills- Demonstrate knowledge of employee-facing services (personal and group productivity tools, data discovery, intranets, knowledge management, social networks, and technology support)

Key Requirements:-

- Strong functional and technical expertise in SAP Hana ERP is a must- Strong analytical, project management, and organizational skills- Positive attitude and maturity to interact with multi-functional and leadership teams are necessary.- Excellent written and verbal communication skills.- Ability to work under tight deadlines and to prioritize under pressure.- Support and drive changes and confront difficult circumstances in creative ways.

Remarks:-

- Looking for stable candidates only (Frequent job changes will be not considered).- Team Handling is compulsory (Compulsory to handle On Roll Team).- Strong data analytical skills (Working knowledge of Excel is essential).- Any SAP Hana certification or equivalent is desirable.

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