Customer Service Executive @Gurugram

2 days ago


Gurugram, India Shining Stars Institution & travels Full time

Hi Jobseekers,

We are looking for a motivated and empathetic Customer Support Executive to join our team.

Job Title: Customer Support Executive

Location: Gurgaon

Salary: Up to 3.5 LPA

Requirements: UG/Grad + Fresher/Experience all can apply

Salary - 20k CTC - 30K CTC (Depending upon the experience) + Performance Based Incentives

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner
  • Troubleshoot basic issues related to products or services
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Document customer interactions and escalate complex issues to the appropriate department
  • Follow up with customers to ensure resolution and satisfaction
  • Work closely with internal teams to improve customer experience

How to apply -

Interested can connect over call at: ANUJ), NIYATI), ALIYA), ANWESHA)

Regards,

ANUJ GAUTAM

HR Executive

ShiningstarsITPL



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