Software Implementation Analyst
1 week ago
solving to bring business requirements and technical solutions to life.
Qualifications :
• 3-5 years of experience collecting requirements and configuring software.
• Bachelor's of Engineering degree in any discipline
Notice period: Serving/Served/Immediate joiner
Description :
The Software Implementation Analyst is responsible for executing implementation tasks to configure our latest loyalty program for the healthcare sector . This role involves collaborating with internal teams and external stakeholders to ensure timely and precise solutions for our clients.
Key responsibilities include gathering requirements , configuring systems , conducting testing , and ensuring successful product delivery . The Software Implementation Analyst will drive strategic customer projects and work within cross-functional teams to ensure customer success.
Responsibilities :
Requirements Gathering : Collaborate with clients and internal stakeholders to gather and document detailed configuration and technical requirements.
Configuring Software Solutions : Customize and configure our software application to meet clients specifications using our company's proprietary configuration management and APIs.
System Testing : Conduct thorough testing of configured systems to ensure functionality, performance and reliability.
Client Support : Provide ongoing support to clients during and after implementation, addressing any configuration-related issues or inquiries.
Project coordination : Work closely with client and internal teams to ensure implementation timelines and project milestones are achieved.
Documentation : Create and maintain comprehensive documentation for configurations, processes and procedures.
Data Management: Assist in data migration and integration processes, ensuring data integrity and accuracy.
Troubleshooting : Identify and resolve configuration issues and bugs, working closely with development teams as needed.
Continuous Improvement : Stay updated with industry best practices and suggest improvements to enhance software configuration processes.
Feedback loop : Gather and analyze feedback from clients and users to continually improve the software configuration process.
EXPERTISE AND QUALIFICATIONS
Skills :
• Technical Skills : Basic knowledge of integrations including APIs , data transfer practices, knowledge and an understanding of basic application architecture.
• Workplace Skills : Critical thinking, project management, a healthy curiosity, and communication skills.
• Business Skills : Ability to work with cross-functional teams, business analysis and business acumen.
• Knowledge of loyalty program operations is desirable.
If unable to apply directly, kindly share your resume with relevant details like YOE, CTC, ECTC, LWD, location , etc, on :
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