Office-CSR

4 weeks ago


Mumbai, India Talent Corner HR Services Pvt Ltd Full time
Position Title:

Executive/Officer – CSR (Exports Market)Location:

Mumbai (Kandivili)Experience Required:

2-4YearsResponsibilities:Ensures Purchase Order booking entry in SAP on timely basis and with no commercial failure.Closing of Product first information sheet (PFIS) internally and externally.Coordinating with Product Development team for Product Development along with procurement team.Arranging the stability with the regulatory team.Co-ordinate for Raw materials and Packing materials for respective products (VN Purchase or customer purchase).Coordination with Regulatory /Finance / Purchase /Production/ Product Development team for timely completion of the order and development.Reply to customer specific needs to achieve satisfaction.Support TICs in various activities for product development, stability, RM and PM from customer end to ensure customer satisfaction / Project Execution.Monitor despatches / Sales Hold for the orders booked in the systemCommunicate to internal & external customers on the updates on timely basisLog customer complaints and ensure closure of complaints / queries as per agreed timelinesAttend conference-calls with TICs to build and maintain customer relationshipEnsure updating of SAP database including Customer Master, Product Master, Price Master for error free transactionsEnsures compliance to defined SOPs as per Q&RA normsEnsure couriering NEW developed Product samples to an Overseas Customer with relevant documentation for hassle free custom clearance.Co-ordinate with Overseas Customer to understand documentation w.r.t specific Country as per their Law on receipt of Commercial order.Co-ordinate with Plant team for preparation of Commercial documents.Co-ordinate with CHA agent for Commercial despatch of Products for hassle free custom clearance.Support in CRM activities


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    4 weeks ago


    mumbai, India Talent Corner HR Services Pvt Ltd Full time

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