UCCE Engineer

4 weeks ago

india MDS Global IT Full time
Job Description
  • Incident & change Management supporting Cisco UCCE Contact Center Platforms.
  • Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
  • Scripting for call flow changes.
  • Exposure on CISCO IVR Call Studio platform.
  • Should be having work experience on CUCM/UCCE/CVP platform.
  • Should have strong verbal & written communication skills.
  • Sound understanding of end-to-end VOIP Telephony Architecture.
  • Sound understanding of UCCE and CVP Call Flows.

 


Requirements

Job Details:

Experience: +5 years.

Location: Remote

Salary: Depends on experience and skills

Notice period: 30 days

 

Education Requirement

Bachelors in Engineering or BTech (Computer Science or Telecom)

Bachelor in Engineering requirement is waived for Candidates who have CCIE and any bachelor’s degree.

 

Certifications Preference (not required)

CCIE (Collaboration)

CCNP (Collaboration)

CCNA

.
Benefits

Compensation and Benefits

Excellent Compensation and Benefits.

Company Sponsored Training and Certification Programs

Communication Skills

Excellent verbal and written Communication Skills Required


Requirements
Education Requirement: Bachelors in Engineering or BTech (Computer Science or Telecom) Bachelors in Engineering requirement waived for Candidates who have CCIE and any bachelor’s degree. Communication Skills: Excellent verbal and written Communication Skills Required. Experience Required: 3-6 Years Location: Remote Certifications Preference (not required) CCIE (Collaboration) CCNP (Collaboration) CCNA

  • Software Release Management Engineer

    2 weeks ago

    Hyderabad/Anywhere in India/Multiple Locations VOCO TECHNOLOGIES PRIVATE LIMITED Full time

    Work location : Remote Experience : 8+years Budget :25LPARole : Cisco SRM Enigineer Notice period 30 days to immediate joiner Version Upgrades :Version Ranges :UCCE : 11.x, 12.x, 14.xUC Components : - IP telephony, CUCM (Cisco Unified Communications Manager), Expressway Considerations for Version Upgrades:Compatibility Matrix : - Ensure compatibility...

  • Voice Network Engineer

    6 days ago

    India World Wide Technology Full time

    World Wide Technology (WWT), a global technology integrator and supply chain solutions provider. WWT employs more than 7000 people worldwide and operates in more than 2 million square feet of state-of-the-art warehousing, distribution, and integration space strategically located throughout the world. WWT is ranked on Glassdoor Best Places to Work for 12...

  • Voice Network Engineer

    6 days ago

    india World Wide Technology Full time

    World Wide Technology (WWT), a global technology integrator and supply chain solutions provider. WWT employs more than 7000 people worldwide and operates in more than 2 million square feet of state-of-the-art warehousing, distribution, and integration space strategically located throughout the world. WWT is ranked on Glassdoor Best Places to Work for 12...