Customer relationship executive
4 weeks ago
Customer Relationship Executive About Us At Frido, we don’t just sell products—we build comfort solutions that change everyday life. Our Inside Sales team plays a key role in ensuring customers not only buy from us but also experience long-term satisfaction. We’re looking for a Customer Success Executive (Inside Sales) who can balance query resolution, escalation handling, and proactive sales enablement—turning conversations into conversions. What You’ll Do Customer Success & Query Handling • Be the first line of resolution for customer queries across calls, email, and chat. • Handle incoming calls with empathy while identifying upsell or cross-sell opportunities. • Maintain high CSAT by ensuring quick, accurate, and human-first resolutions. Sales-Driven Success • Manage Payment Pending Follow-ups (Pillar 1) to maximize conversions and reduce drop-offs. • Work on Incoming Calls (Pillar 2) to ensure smooth customer experience + inside sales push. • Support Inside Sales Customer Success (Pillar 3) by nurturing leads into loyal customers. Escalations & Process Ownership • Take ownership of escalated cases and ensure fast resolution. • Use tools like Zoho Desk, IVR, and CRM to manage tickets and customer journeys. • Collaborate with inside sales managers to improve customer experience and retention. Tech & Process Enablement • Maintain accurate records of all interactions in CRM & ticketing tools. • Leverage Asana and workflow tools to stay aligned with team priorities. • Share insights from interactions to help improve scripts, processes, and playbooks. Who You Are • Freshers to 4 Years of experience in Customer Success / Inside Sales in D2 C retail or consumer brand or E Commerce Brands • Strong communication skills with proven escalation management ability. • Experience with CRM, IVR systems, Zoho Desk, and ticketing tools. • Exposure to Asana or other workflow tools is a plus. • Background in D2 C brands preferred. • High agency, proactive problem-solver, and thrives in a target-driven environment.
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Customer Relationship Executive
4 weeks ago
Pune, India Goel Ganga Corporation Full timeCompany Description Goel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...
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Customer Relationship Executive
2 weeks ago
Pune, India B.U.Bhandari Motors Pvt. Ltd Full time**Only female employee** **Job Profile: - ** Customer Relationship Executive **Basics**: Any Bachelors **Experience (type of)**: 1-2 years experience as front office executive or Customer relationship executive. **Specialized Knowledge**:Communication skills, Fluency in English, basic telephone etiquettes, team player, ability to work in dynamic...
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Customer Relationship Executive
4 days ago
Pune, India Biitcode Full time**Biitcode is urgently hiring Customer Relationship Executive. Our client is into Real Estate. Please find position details below**: **Position: Customer Relationship Executive** **No. of positions - 3 (one male & 2 females)** **Location: Pune (Gahunje)** **Requisites**: - A bachelor’s degree in administration or a related field. - Must have 1-2 years...
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Customer Relationship Executive
1 week ago
Pune, Maharashtra, India Happy Staffers Full time ₹ 4,80,000 - ₹ 7,20,000 per yearJob Title: Customer Relationship ExecutiveLocation: PuneWorking Days: 6 Days (Rotational Shifts; Female employees till 8 PM)Salary: Up to ₹40,000 + IncentivesJob Description:We are hiring a Customer Relationship Executive to handle calls, promote Life, Health, and Motor Insurance, and maintain strong client relationships. The role includes understanding...
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Customer Relationship Executive
4 days ago
Pune, India Unique Group Full timeWe are seeking a highly motivated & experienced **CRM Executive** to join our team at Head Office location. The CRM Executive will be responsible for managing and maintaining customer relationships for our **Real Estate Construction Company**. This includes managing customer interactions, resolving customer complaints, analyzing customer feedback, and...
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Customer Relationship Executive
1 hour ago
Pune, Maharashtra, India Ganesh Industries Full time ₹ 7,00,000 per yearJob Description Customer Relationship ExecutiveJob Highlights We are seeking a dynamic and result-driven Sales & Marketing executive to lead customer engagement, drive sales growth, and manage cross-functional coordination for customer satisfaction. The ideal candidate will possess expertise in handling RFQs, communication to customer, basics of costing and...
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Customer Relationship Executive
2 weeks ago
Pune, Maharashtra, India Happy staffers Global Servicess Full time**Job Title**: Customer Relationship Executive **Location**: Pune **Working Days**: 6 Days (Rotational Shifts; Female employees till 8 PM) **Salary**: Up to ₹40,000 + Incentives We are hiring a **Customer Relationship Executive** to handle calls, promote **Life, Health, and Motor Insurance**, and maintain strong client relationships. The role includes...
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Customer Relationship Executive
2 days ago
Pune, India oceanic placements Full timeWe have been retained by our client who are dealing in ERP Solutions, Accounting Software Solutions, Cloud Solutions and other IT Services, operating in Pune, Mumbai and Bangalore. Position - Customer Relationship Executive job location - pune Salary : 22K to 30K per month (Depending on the experience & skill level) for queries call suresh on...
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Customer Relationship Executive
1 week ago
Pune, Maharashtra, India Arting Digital Private Limited Full timePosition - Customer Relationship Executive Experience - 1+yr Location - Pune skills - Foreign exchange, Cash handling, Customer service Working Mode - on-site **Responsibilities**: - Handle counter & cash transactions - Manage forex transactions using FX Plus software - Communicate with customers to resolve queries - Ensure client satisfaction through...
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Customer Relationship Executive
4 weeks ago
Pune, India Frido Full timeCustomer Relationship Executive About Us At Frido, we don’t just sell products—we build comfort solutions that change everyday life. Our Inside Sales team plays a key role in ensuring customers not only buy from us but also experience long-term satisfaction. We’re looking for a Customer Success Executive (Inside Sales) who can balance query...
