Office Assistant

2 weeks ago


india Rampro Facility Service Full time
Job Description

About us: 

RamPro is a commercial facility cleaning company that provides comprehensive cleaning services for restaurants, industrial facilities, skyscrapers and more in Chicago, Wisconsin, and Indiana areas.  
 

Job Description: 

Our growing company is looking for a customer-focused Office Assistant who will service customers while working closely with internal departments. This role is located at our brand-new facility in Zion.  

 

- Responsible for handling inbound calls from customers.  
- Follow up with existing customers to schedule their next service, share & upsell services while updating our Service Mgmt system. 
- Confirm jobs with Technicians and customers 24hrs before the service is due. 
- Responsible for making Technicians schedule and assigning service appointments to each team. Reschedule as needed.  
- Create new customer accounts and estimates in our system.  
- Follow up on estimates and declined estimates with customers.  
- Miscellaneous office duties.  
- This person will be cross trained to cover vacations when needed.  
Requirements

Requirements: 

- High School diploma or GED. 

- 3+ years of Office administrative experience. 

- Excellent customer service skills. 

- Ability to work in a fast-paced environment, prioritize tasks and time mgmt skills. 

- Organized and detail oriented.  

- Proficient with Microsoft office or other software.  

- Hours: M-F 9am-6pm 


Benefits

Benefits: 

- Paid vacation and sick time (eligible to accrual after 6 months) 

 

RamPro is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.


Requirements
Requirements: High School diploma or GED. 3+ years of Office administrative experience. Excellent customer service skills. Ability to work in a fast-paced environment, prioritize tasks and time mgmt. skills. Organized and detail oriented. Proficient with Microsoft office or other software. Hours: M-F 9am-6pm
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