
CRM - Team Lead
3 days ago
Job Role: CRM - Team Lead
Experience: 2 years or above
Location: Saket, New Delhi
Key Responsibilities
- Monitor call quality and ensure process standards.
- Drive the team to achieve daily and monthly sales targets.
- Manage team manpower, attendance, and leave schedules.
- Allocate tasks and sales targets to team members.
- Provide feedback, track progress, and identify improvement areas.
- Conduct daily team briefings and training sessions.
- Motivate and mentor the sales team to enhance performance.
- Maintain sales reports and track competition performance/schemes.
- Conduct regular performance reviews.
- Coordinate with HR for staffing needs and with support teams for queries.
Requirements:
- Bachelor's Degree in field (BBA/MBA preferred)
- 2 years' experience in sales.
- Experience must include CRM/Tele-Sales/Inside Sales/Tele-caller/Counsellor
- Should be knowledge of financial products
- Good communication in hindi and english.
Job Type: Full-time
Pay: Up to ₹25,000.00 per month
Application Question(s):
- Do you have experience in Tele sales/Inside sales/Tele caller/Counsellor?
Work Location: In person
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