Product Manager

3 weeks ago

Chennai, India TVS Credit Services Ltd. Full time
Join us in creating a future where dreams are realised

At

TVS Credit Services Ltd. , we are on the lookout for passionate individuals who are ready to turn aspirations into achievements. If you're ready to embark on a fulfilling journey, where you can embrace creativity and innovation to empower people, this is the place for you.

Let's build a future together where your talents find their full expression

Job Purpose:

This role is responsible to build strategic products and improve the customer usage rate of Insta Card. Including creating / improvising the customer journey, product construct / offering, introduction of features like BBPS, UPI lending stack, ONDC, etc along with suitable partners (Banks / FinTech’s). The scope shall also include continued market benchmarking and actions taken to improve each product’s adoption/ repeat usage rate.

Key Responsibilities:

Identification and development of strategic product actions with other internal stakeholders and external such as banks, service providers and other fin-tech partnersHandle end to product road map and execution including, ideation, partner scouting , product pitching, negotiating commercials, closure, and agreement.Identifying emerging opportunities & build the product for non-users to improve the over usage rate, conveniency and thereby enhancing the customer experience to grow the business.Build positive working relationship at all the levels with all stakeholders with the organization and with the partners.Benchmarking competition and build new feature along with success metrics aligning in line with the lending / Insta Card business.Manage the expected / planned business deliverables from the products.

Job Requirements:

Post Graduate / MBA12+ years of industry experience within product / tech, sales, managing customer journeyAbility to formulate and adapt product requirement & product partnershipAbility to handle multiple priorities and demands in a fast-paced dynamic environmentTakes direction, documents expectations, then executes with minimal further directionSound understanding and knowledge on the card transaction and payment product flowsStrategic and analytical thinkingStrong communication and interpersonal skillsProblem solving and decision-making skillsPeople Management & Networking skills

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