Service Now ITSM Developer

4 weeks ago


Delhi, India Randstad Digital Full time
Job Title: Service Now ITSM Developer

Location: Bangalore/HyderabadExperience: 4-8YearsJob Description:As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of our IT Service Management system.Roles & Responsibilities:

- Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with stakeholders to gather and analyze requirements. - Design and develop applications using ServiceNow IT Service Management platform. - Create technical specifications and documentation for application development. - Perform unit testing and debugging of applications. - Provide support and troubleshooting for application issues. - Stay updated with the latest industry trends and best practices. - Assist in training and mentoring junior team members. Professional & Technical Skills: -Must To Have Skills: Proficiency in ServiceNow IT Service Managemen

t. –Good To Have Skills:

Experience with ITIL processes. - Strong understanding of IT Service Management principles and practices. - Experience in designing and implementing ServiceNow workflows and modules. - Knowledge of JavaScript, HTML, and CSS for ServiceNow customization. - Familiarity with ITIL framework and best practices. - Excellent problem-solving and analytical skills. - Ability to work collaboratively in a team environment.

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