Service now developer
1 day ago
Evaluate, train, and enhance foundational LLM models for Service Now scripting languages, focusing on improving co-pilot features for accurate and context-aware automation support.
Conduct regular evaluations and feedback loops to refine LLM-based integrations, ensuring alignment with business objectives.
Fine-tune models using techniques such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF) to optimize Service Now’s scripting capabilities, including Java Script, Glide Script, and advanced querying techniques like Glide Query and Dot-walking.
Develop and implement automated processes using Service Now's scripting languages (Java Script, Glide Script, etc.), leveraging advanced techniques for data manipulation and workflow automation.
Optimize existing scripts and workflows to enhance performance, reliability, and scalability within the Service Now platform.
This is not a Service Now admin job, but a LLM trainer job in the context of Service Now development with a focus on Service Now scripting.
Job Requirements:
Tech Skills
Minimum of 3-5 years of hands-on experience with Service Now, specifically in developing and implementing custom integrations and applications using Service Now APIs.
Strong experience on at least one module other than ITSM like HRSD/ITOM/CSM/ITAM/FSM etc. Any module specific CIS certification will be preferred.
Experience in creating and modifying Service Now based technical requirements
Strong proficiency in Java Script and Glide Script, with expertise in advanced querying techniques like Glide Query and Dot-walking.
Service Now certifications, such as Service Now Certified Application Developer (CAD), are highly desirable.
Soft Skills
Strong problem-solving skills with meticulous attention to detail.
Excellent communication and collaboration abilities, capable of working effectively in a fast-paced, agile development environment.
Strong analytical and critical thinking skills to evaluate and improve scripting solutions based on performance metrics and business needs.
Search Guidance
Mandatory Skills : 3+ Java Script, 3+ Service Now APIs, 3+ Glide Script
Total Years Of exp - 3-5 years Service Now, specifically with Service Now APIs
Opportunity- Full Time, 4 hours
Engagement length - 6-12 Months
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