Associate Trainer Pharmacist Substitution Sales
2 days ago
Job Title: Associate Trainer Pharmacist (Substitution Sales & Coaching) Department: Training & Quality Reporting To: Training Manager / T&Q Lead Location: Mumbai Office Experience Required: 1–3 years in Substitution Sales (Pharma domain) Role Overview: The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance improvement trainings for telecallers engaged in substitution medicine sales . The role requires a pharmacist background with strong communication skills and the ability to translate product and process knowledge into effective customer conversations. Key Responsibilities: Conduct refresher and on-the-job training (OJT) for telecallers on substitution selling, customer handling, and call quality improvement. Collaborate with Quality Analysts to identify common error patterns and develop targeted coaching plans . Ensure accuracy and compliance in medicine substitution as per doctor’s prescription, patient profile, and internal guidelines. Deliver product related sessions to enhance team’s medical knowledge and substitution confidence. Provide 1:1 coaching for agents i n bottom quartile performance and track post-coaching improvement. Support new hire batches during nesting by reinforcing soft skills , sales ethics , and process adherence. Maintain training logs, feedback sheets , and reports on agent progress and session effectiveness. Participate in call calibrations and suggest process improvements based on observed agent challenges. Required Qualifications: B.Pharm / D.Pharm or equivalent pharmaceutical qualification (mandatory) 1–3 years of experience in telecalling / customer service / sales in a pharmaceutical or healthcare setup Prior experience in substitution selling or generic medicine promotion preferred Strong understanding of drug categories, dosage forms, and brand-generic mapping Excellent communication and interpersonal skills Ability to conduct engaging training sessions and motivate learners Proficiency in MS Excel, PowerPoint, and call-monitoring tools
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Associate Trainer Pharmacist Substitution Sales
13 hours ago
mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching) Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and ...
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Associate Trainer Pharmacist Substitution Sales
11 hours ago
mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching) Department: Training & Quality Reporting To: Training Manager / T&Q Lead Location: Mumbai Office Experience Required: 1–3 years in Substitution Sales (Pharma domain) Role Overview: The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and...
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Trainer (Substitution Sales Pharmacist)
6 days ago
Mumbai Metropolitan Region, India Truemeds Full time ₹ 2,50,000 - ₹ 7,50,000 per yearJob Title:Associate Trainer – Pharmacist (Substitution Sales & Coaching)Department:Training & QualityReporting To:Training Manager / T&Q LeadLocation:Mumbai OfficeExperience Required:1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible forconducting refresher sessions, floor coaching, and...
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Associate Trainer Pharmacist
1 week ago
Mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching)Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
1 week ago
Mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching)Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
1 week ago
mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching)Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
1 week ago
Mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching) Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and...
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Associate Trainer Pharmacist
7 days ago
Mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching) Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
7 days ago
mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching)Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
1 week ago
Mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching) Department: Training & Quality Reporting To: Training Manager / T&Q Lead Location: Mumbai Office Experience Required: 1–3 years in Substitution Sales (Pharma domain) Role Overview: The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and...
