Associate Trainer Pharmacist
3 days ago
Job Title: Associate Trainer Pharmacist (Substitution Sales & Coaching) Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance improvement trainings for telecallers engaged in substitution medicine sales. The role requires a pharmacist background with strong communication skills and the ability to translate product and process knowledge into effective customer conversations.Key Responsibilities:Conduct refresher and on-the-job training (OJT) for telecallers on substitution selling, customer handling, and call quality improvement.Collaborate with Quality Analysts to identify common error patterns and develop targeted coaching plans.Ensure accuracy and compliance in medicine substitution as per doctor’s prescription, patient profile, and internal guidelines.Deliver product related sessions to enhance team’s medical knowledge and substitution confidence.Provide 1:1 coaching for agents in bottom quartile performance and track post-coaching improvement.Support new hire batches during nesting by reinforcing soft skills, sales ethics, and process adherence.Maintain training logs, feedback sheets, and reports on agent progress and session effectiveness.Participate in call calibrations and suggest process improvements based on observed agent challenges.Required Qualifications:B.Pharm / D.Pharm or equivalent pharmaceutical qualification (mandatory)1–3 years of experience in telecalling / customer service / sales in a pharmaceutical or healthcare setupPrior experience in substitution selling or generic medicine promotion preferredStrong understanding of drug categories, dosage forms, and brand-generic mappingExcellent communication and interpersonal skillsAbility to conduct engaging training sessions and motivate learnersProficiency in MS Excel, PowerPoint, and call-monitoring tools
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Associate Trainer Pharmacist
2 days ago
Mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching) Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
4 days ago
Mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching)Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
4 days ago
Mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching)Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
4 days ago
mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching)Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
3 days ago
Mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching) Department: Training & Quality Reporting To: Training Manager / T&Q Lead Location: Mumbai Office Experience Required: 1–3 years in Substitution Sales (Pharma domain) Role Overview: The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and...
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Associate Trainer Pharmacist
5 days ago
Mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching) Department: Training & Quality Reporting To: Training Manager / T&Q Lead Location: Mumbai Office Experience Required: 1–3 years in Substitution Sales (Pharma domain) Role Overview: The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and...
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Associate Trainer Pharmacist
2 days ago
mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching)Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
3 days ago
Mumbai, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching)Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
4 days ago
Mumbai Metropolitan Region, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching)Department: Training & QualityReporting To: Training Manager / T&Q LeadLocation: Mumbai OfficeExperience Required: 1–3 years in Substitution Sales (Pharma domain)Role Overview:The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and performance...
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Associate Trainer Pharmacist
4 days ago
Mumbai Metropolitan Region, India Truemeds Full timeJob Title: Associate Trainer Pharmacist (Substitution Sales & Coaching) Department: Training & Quality Reporting To: Training Manager / T&Q Lead Location: Mumbai Office Experience Required: 1–3 years in Substitution Sales (Pharma domain) Role Overview: The Associate Trainer will be responsible for conducting refresher sessions, floor coaching, and...
