
Voice Associate
4 weeks ago
We are Hiring CX Associate (Voice + Chat)
IMMEDIATE JOINERS ONLY.
MALES PREFERRED.
About the Role:
Join our growing Customer Experience (CX) team and be the friendly voice our customers
trust. This role is primarily voice-based and chat/email support, where youll solve problems,
guide users, and make every interaction a positive one.
What You will Do
1. Handle customer queries via phone, chat, and occasionally email.
- Troubleshoot issues and provide quick, accurate solutions.
- Update and maintain customer records in our database.
- Collaborate with internal teams to improve service quality.
- Keep conversations empathetic, clear, and professional.
What We are Looking For :
years of experience in both voice and non-voice (chat/email) customer support
processes.
2. Excellent English communication skills (verbal & written).
3. Strong problem-solving skills with a customer-first mindset.
4. Prior experience in a blended process is preferred.
Why Join Us?
- Supportive team and positive work culture.
- Opportunity to make an impact from Day 1
Working Week: 6 days, with 1 rotational week off
Location: Sarjapur Main Road, Bellandur, Bangalore
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