Channel Service Enablement Specialist/Lead
2 months ago
At Johnson Controls, we are emerging as a strong player in the B2C market with a strong network of Channel Partners marketing YORK® Mini Chillers finding applications in Comfort, Industrial and Process cooling. This business is modelled on enabling our partners to service their customers like an extended arm of JCI. The Channel Enablement Program is aimed to drive partnership towards excellence and sustainable Win2Win relationships.
What you will do
Drive Service Enablement program with JCI Channel Partners to provide them with service training, best install practices, warranty support with parts and troubleshooting support. You shall also create processes that simplifies processes for quicker turnaround to restore and resolve.
Partner Service Enablement Program
Track and assess Service skills and gaps of each channel partners for upgrade programs and investments from channel partners.
Develop a comprehensive Training program for each product. Conduct both Online and offline Service Training Programs for the partners.
Provide guidelines on best Install and commissioning practices Provide remote or onsite support on trouble shooting, restoration of chiller operations.
Drive Training & Certification to Commission and Service YORK® Mini Chillers.
Track installation with Chiller Serial Numbers, commissioning as per JCI guidelines, establish warranty and issue warranty certificates.
Investigate and establish warranty claims, co-ordinate supply of parts, track restoration and report.
Monitor Spares stock levels with Distributor & Channel Partners to support warranty services.
Conduct customer surveys to strike C-Sat Score as per JCI global standards Testimonials and building reference installations in collaboration with JCI Channel Partners.
Within Johnson Controls
Laisse with JCI global factory on updates on Service manuals, spares.
Track and maintain adequate stock of high value critical spares for warranty service.
Upgrade Service training content and modules with technical support team. Arrange and Schedule Service training on Partner Learning Portal (PLP). Periodically carry out warranty analysis, root cause analysis to provide feedback for continuous improvement.
How you will do it
Build trust and credibility with the partners with your passion to drive their sustainable business growth.
Extend your experience, technical expertise, skills to enable partners and their customers to build a self-sustaining and self-performing business model.
Data analysis and drive action points for continuous improvement
Amicable Nature to communicate with partners and foster a strong relationship
What we look for:
BE/B.Tech/Diploma- Air Conditioning and Refrigeration Graduate in Mechanical/Electrical Engineering with 7 to 10 years of experience in HVAC field experience in project/operations.
Basic knowledge on HVAC related Electricals / Controls
Knowledge / exposure to Installation and site related activities
Knowledge on Selection of Plant equipment as Chillers, Pumps, Cooling Towers, Heat Exchangers, Expansion Tanks, Air Side shall be an added Advantage.
Location : Mumbai/Hyderabad/Pune/New Delhi
We have other current jobs related to this field that you can find below
-
Channel Service Enablement Specialist/Lead
2 weeks ago
Pune, Maharashtra, India Johnson Controls Full timeAt Johnson Controls, we are emerging as a strong player in the B2C market with a strong network of Channel Partners marketing YORK Mini Chillers finding applications in Comfort, Industrial and Process cooling. This business is modelled on enabling our partners to service their customers like an extended arm of JCI. The Channel Enablement Program is aimed to...
-
Channel Service Enablement Specialist/Lead
4 weeks ago
Pune, India Johnson Controls International Full timeAt Johnson Controls, we are emerging as a strong player in the B2C market with a strong network of Channel Partners marketing YORK® Mini Chillers finding applications in Comfort, Industrial and Process cooling. This business is modelled on enabling our partners to service their customers like an extended arm of JCI. The Channel Enablement Program is aimed...
-
Channel Service Enablement Specialist/Lead
4 weeks ago
pune, India Johnson Controls International Full timeAt Johnson Controls, we are emerging as a strong player in the B2C market with a strong network of Channel Partners marketing YORK® Mini Chillers finding applications in Comfort, Industrial and Process cooling. This business is modelled on enabling our partners to service their customers like an extended arm of JCI. The Channel Enablement Program is aimed...
-
Channel Service Enablement Specialist/Lead
4 weeks ago
Pune, Maharashtra, Maharashtra, India Johnson Controls International Full timeAt Johnson Controls, we are emerging as a strong player in the B2C market with a strong network of Channel Partners marketing YORK® Mini Chillers finding applications in Comfort, Industrial and Process cooling. This business is modelled on enabling our partners to service their customers like an extended arm of JCI. The Channel Enablement Program is aimed...
-
Channel Service Enablement Specialist/Lead
4 weeks ago
Pune, Maharashtra, IN Johnson Controls International Full timeAt Johnson Controls, we are emerging as a strong player in the B2C market with a strong network of Channel Partners marketing YORK® Mini Chillers finding applications in Comfort, Industrial and Process cooling. This business is modelled on enabling our partners to service their customers like an extended arm of JCI. The Channel Enablement Program is aimed...
-
Enablement Specialist
2 weeks ago
Pune, Maharashtra, India Clear Ventures Full timeAera Technology is the Decision Intelligence company. We deliver innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Our platform, Aera Decision CloudTM, integrates with your existing systems to digitize, augment, and automate decisions in real time. Aera helps enterprises around the world transform...
-
Enablement Specialist
3 weeks ago
pune, India Clear Ventures Full timeAera Technology is the Decision Intelligence company. We deliver innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Our platform, Aera Decision Cloud™, integrates with your existing systems to digitize, augment, and automate decisions in real time. Aera helps enterprises around the world transform...
-
Enablement Specialist
4 weeks ago
Pune, India Clear Ventures Full timeAera Technology is the Decision Intelligence company. We deliver innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Our platform, Aera Decision Cloud™, integrates with your existing systems to digitize, augment, and automate decisions in real time. Aera helps enterprises around the world transform...
-
Senior Specialist, Sales Enablement
4 weeks ago
Pune, India WorldatWork India Full timeJob Summary:We are WorldatWork, a professional organization that sets the agenda in the field of Total Rewards. We specialize in globally respected certifications, relevant data, publications, content, and conferences, all of which are designed to advance our members’ leadership and help them influence great outcomes at their organizations. Founded in...
-
Senior Channel Specialist, Social Media
2 weeks ago
Pune, Maharashtra, India Springer Nature Group Full timeAbout Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these...
-
Channel Specialist, Email
2 weeks ago
Pune, Maharashtra, India Springer Nature Group Full timeAbout Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these...
-
Channel Specialist, Email
4 weeks ago
Pune, India Springer Nature Group Full timeAbout Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these...
-
Senior Specialist, Sales Enablement
4 weeks ago
Pune, India WorldatWork India Full timeJob Summary: We are WorldatWork, a professional organization that sets the agenda in the field of Total Rewards. We specialize in globally respected certifications, relevant data, publications, content, and conferences, all of which are designed to advance our members’ leadership and help them influence great outcomes at their organizations. Founded in...
-
Senior Specialist, Sales Enablement
4 weeks ago
Pune, India WorldatWork India Full timeJob Summary: We are WorldatWork, a professional organization that sets the agenda in the field of Total Rewards. We specialize in globally respected certifications, relevant data, publications, content, and conferences, all of which are designed to advance our members’ leadership and help them influence great outcomes at their organizations. Founded in...
-
Senior Specialist, Sales Enablement
4 weeks ago
Pune, India WorldatWork India Full timeJob Summary: We are WorldatWork, a professional organization that sets the agenda in the field of Total Rewards. We specialize in globally respected certifications, relevant data, publications, content, and conferences, all of which are designed to advance our members’ leadership and help them influence great outcomes at their organizations. Founded in...
-
Senior Specialist, Sales Enablement
2 weeks ago
Pune, Maharashtra, India WorldatWork India Full timeJob Summary: We are WorldatWork, a professional organization that sets the agenda in the field of Total Rewards. We specialize in globally respected certifications, relevant data, publications, content, and conferences, all of which are designed to advance our members' leadership and help them influence great outcomes at their organizations. Founded in...
-
Senior Channel Specialist, Social Media
4 weeks ago
Pune, India Springer Nature Group Full timeAbout Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these...
-
Agm-channel Sales
2 weeks ago
Pune, India Vodafone Idea Full timeJob Req ID: 40099- Location: Pune, IN- Function: VIBS- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...
-
Agm- Channel Sales
4 weeks ago
Pune, India Vodafone Idea Full timeJob Req ID: 41494- Location: Pune, IN- Function: VIBS- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...
-
Pune, Maharashtra, India HSBC Full timeSome careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further HSBC is one of the largest banking...
