Front Office Executive

3 weeks ago

Ahmedabad, India Vertafore Full time

Requirements

Looking for a Front Office Executive to join our dynamic team and embark on a rewarding career journey.

  • We are seeking a friendly and professional Front Desk Executive to be the first point of contact for visitors and clients
  • As a Front Desk Executive, you will play a crucial role in creating a positive and welcoming environment for everyone entering our premises
  • If you have excellent communication and organizational skills, and enjoy interacting with people, we invite you to apply for this exciting opportunity

Responsibilities

  • Reception Duties: Greet and welcome visitors, clients, and employees in a warm and courteous manner
  • Manage the front desk and ensure a neat and organized reception area
  • Answering Calls: Handle incoming phone calls and route them to the appropriate person or department
  • Provide information to callers and take messages as needed
  • Visitor Assistance: Assist visitors with sign-in procedures, provide information, and ensure a smooth check-in/check-out process
  • Notify employees of visitor arrivals
  • Mail Handling: Receive, sort, and distribute incoming mail and packages
  • Assist with outgoing mail and courier services as needed
  • Scheduling: Manage appointment calendars, schedule meetings, and coordinate conference room bookings
  • Keep track of employee and visitor schedules
  • Administrative Support: Provide basic administrative support such as data entry, photocopying, and filing
  • Assist with the coordination of office events and activities
  • Security Awareness: Monitor and ensure the security of the premises by following access control procedures
  • Report any security concerns promptly
  • Customer Service: Respond to inquiries and provide information to clients and visitors
  • Resolve minor issues and escalate complex matters to the appropriate personnel

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