Front Office Executive

**About AeronFly Group**:
At **AeronFly Group**, we are driven by innovation, excellence, and a passion for delivering exceptional **Travel Tech** and **Fintech** solutions. Our team thrives on collaboration, integrity, and continuous improvement. As a fast-growing company, we understand that the first impression begins at the front desk — and we are looking for a personable, organized, and professional **Front Office Executive** to be the welcoming face of our organization.

If you have excellent communication skills, a warm personality, and a knack for organization, this is your chance to join a workplace where your role directly impacts the employee, client, and visitor experience.

**Job Summary**

The **Front Office Executive / Receptionist** will manage all front desk activities, including greeting visitors, handling incoming calls, managing appointments, and ensuring smooth day-to-day operations of the reception area. You will be the first point of contact for guests, clients, and employees — setting the tone for a professional and welcoming environment.

**Key Responsibilities**

**Reception & Guest Management**:

- Greet and welcome visitors with warmth and professionalism.
- Direct visitors to the appropriate person or department.
- Maintain visitor records and issue visitor passes when necessary.
- Offer refreshments to guests and ensure the reception area is tidy and presentable.

**Telephone & Communication**:

- Answer, screen, and forward incoming calls promptly and politely.
- Take and relay accurate messages to relevant staff members.
- Handle general inquiries and provide basic company information.

**Administrative Support**:

- Manage incoming and outgoing courier/mail.
- Schedule and confirm appointments, meetings, and conference room bookings.
- Assist with basic administrative tasks such as photocopying, scanning, and filing.
- Maintain office supplies inventory for reception and meeting areas.

**Coordination & Support**:

- Liaise with HR and Administration teams for visitor arrangements during recruitment, training, or events.
- Assist in coordinating internal meetings, employee events, and front-desk related tasks.
- Ensure office safety protocols for visitors are followed.

**Qualifications & Skills**
- Bachelor’s degree or diploma in any discipline (Hospitality/Administration preferred).
- Proven experience as a Receptionist, Front Office Executive, or in a customer-facing role (1+ year preferred).
- Excellent verbal and written communication skills in English and Hindi; knowledge of Gujarati is a plus.
- Professional appearance and a friendly, approachable personality.
- Strong organizational skills with attention to detail.
- Ability to multitask and manage time effectively.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).

**What We Offer**
- Competitive salary and performance bonuses.
- A collaborative and inclusive work environment.
- Opportunities for skill development and career growth.
- Health insurance, provident fund, and employee perks.
- Flexible working hours and supportive team culture.

**Job Details**
- **Job Type**: Full-time (On-site)
- **Location**: AeronFly Group, Ahmedabad, Gujarat
- **Pay**: ₹180,000 - ₹300,000 per year (based on experience)
- **Schedule**: Day shift, Monday to Saturday (occasional event support on weekends)

**How to Apply**

If you want, I can also make this **match the exact formatting, tone, and benefits section** of your **Human Resource Manager** posting so it looks like part of a consistent recruitment campaign for AeronFly.

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid time off
- Provident Fund

Work Location: In person