Guest Relation Executive

1 week ago


Delhi, India The creek boutique resort & spa Full time

Join Our Team as a Guest Relations ExecutiveProperty The creek boutique resort & spaLocation Santiniketan, West BengalThe Creek Boutique Resort & Spa in Santiniketan is seeking a dynamic and personable candidates for Guest Relations Executive to join our team. If you have a passion for hospitality and a commitment to excellence, we want to hear from youPosition: Guest Relations Executive.Job Type: Full-TimeNumber of candidates 2Salary 2,00,000/ to 2,40,000/ annually Key Responsibilities:Welcome and greet guests with warmth and professionalism.Assist guests with check-in and check-out procedures, ensuring a seamless experience.Address and resolve guest inquiries, requests, and complaints promptly and efficiently.Provide information about the resort’s amenities, services, and local attractions.Coordinate with other departments to meet guest needs and enhance their stay.Ensure the lobby and reception area are always presentable and inviting.Collect feedback from guests and report any issues to management.Assist in planning and organizing special events and activities for guests.Qualifications:Previous experience in guest relations, front desk, or a similar role in the hospitality industry.Excellent communication and interpersonal skills.Professional appearance and a positive attitude.Strong problem-solving abilities and attention to detail.Ability to work flexible hours, including weekends and holidays.Proficiency in using IDS 7.0 and reservation management software.What We Offer:Competitive salary and benefits package.Professional development opportunities.A supportive and collaborative work environment.How to Apply: If you are enthusiastic about providing exceptional service and creating memorable experiences for our guests, please send your resume and a cover letter to The Creek Boutique Resort & Spa and become a part of a team dedicated to luxury, tranquility, and outstanding hospitality.



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