
General Manager
4 weeks ago
General Manager (Operations)
Company: Infinite Group – Retail Interiors
Location: Coimbatore
Department: Operations
Reports To: Managing Director / CEO
Role Overview
The General Manager – Operations will be responsible for end-to-end execution of retail interior projects, ensuring smooth workflow from feasibility study to final inspection. The role demands strong leadership, cross-functional coordination, and expertise in project management, production, procurement, quality, and installation.
Key Responsibilities
- Feasibility Study & Planning
- Review client requirements, drawings, and details for project feasibility.
- Coordinate with Sales, Design, and Finance teams to prepare project estimates and timelines.
- Approve quotations and project budgets.
- Procurement & Resource Management
- Oversee preparation of BOQ/BOM and material indenting.
- Authorize purchase orders for raw materials and project requirements.
- Ensure timely vendor sourcing, negotiation, and purchase entry in alignment with company policies.
- Monitor GRN (Goods Received Note) and inventory levels.
- Production & Execution
- Supervise in-house production processes (metal, carpentry, signage, painting, polishing).
- Manage outsourcing activities (laser cutting, router, coating processes).
- Approve detailed shop drawings before production.
- Ensure quality checks at each stage of production and assembly.
- Logistics & Installation
- Oversee dispatch and logistics planning.
- Ensure timely delivery and installation of fixtures at client sites.
- Coordinate with project teams for smooth execution on-site.
- Quality Assurance & Inspection
- Implement quality standards across production and installation stages.
- Conduct final inspections and ensure adherence to client specifications.
- Address and resolve issues related to defects, delays, or client escalations.
- Team Leadership & Stakeholder Management
- Lead cross-functional teams (sales, design, purchase, production, quality, installation).
- Foster strong vendor and client relationships.
- Drive operational excellence and continuous process improvements.
Key Skills & Competencies
- Strong knowledge of retail interiors, fixtures, signage, and fit-out execution.
- Expertise in production planning, procurement, and project management.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to manage multiple projects under tight deadlines.
- Strong analytical, problem-solving, and decision-making abilities.
Qualifications & Experience
- Bachelor's degree in Engineering / Interior Design / Project Management (MBA preferred).
- 5 to 7 years of experience in operations management within retail interiors, furniture, or construction industry.
- Proven track record of handling large-scale projects from planning to inspection.
Job Types: Full-time, Permanent
Pay: ₹20, ₹95,062.51 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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